limited to

250

Attendees

limited to

200

Companies

50

Speakers

80/20

End User / Vendor Ratio

Testimonials

"I liked the event very much - the speakers were high class. I had great conversations with other participants and I generated valuable business contacts."

Anett Hötzel, Head of Digitalization, T/D3sixty

"A great forum for discussing new ideas, making new contacts and learning from others. Good mix across industries, company sizes and their challenges."

Pranjal Kothari, CDO, Sparkasse Bremen

"The high quality of the speakers and their exciting presentations were very remarkable! The event offers excellent networking opportunities."

Alfred Lief, Future Solutions, Airbus

Why attend?

  • Take a peek into the future: Acquire the latest knowledge as like-minded industry peers show you the latest trends and developments in their fields
  • Interact and discuss: Engage in face-to-face networking and inspiring conversations that propel your business
  • Dig deeper into the topics: Business round-table discussions allow interaction and dynamic discussion as well as ample opportunities to pose questions to an expert panel of speakers
  • Foster your creativity and spark innovation: Keep your eyes peeled for inspirational sessions and out-of-the-box presentations
  • 3-in-1 opportunity: Make the most of your time by attending a single conference that will cover the topics every business leader should be talking about

How It Works

Through a mix of case-study presentations, interactive roundtable discussions, Q&A sessions and hands-on workshops, you will gain inspiring perspectives. The multi-stream format allows you to move freely between the sessions. Create your own personal agenda from the case studies and interactive round tables. If you can't participate in the conference onsite, you have the possibility to get the insights of the decision-makers via live streaming.

Move freely between the streams
Customize your program
Attend the sessions of most interest

Get Inspired by the Sessions You Choose from All Streams

Strategy & Technology
Target Group

Decision Makers and Leaders in Digital Transformation, IT, Analytics, Data Management, Business Intelligence, Technology Management and Process Management

Key Topics
  • New IT Organization & Processes
  • IT Infrastructure & Security
  • Cloud
  • AI-Powered Automation
  • Data-Driven Business Models
  • Data & Document Management
Leadership & Culture
Target Group

Decision Makers and Leaders in Corporate Innovation, Business Transformation, Change Management, Corporate Culture, and Workplace Transformation

Key Topics
  • Internal Communications & Engagement
  • Employee & Workplace Experience
  • Demographic Change, Diversity & Inclusion
  • Sustainable Change
  • Digital Workplace
  • Managing Cultural Change
Digital Customer Experience
Target Group

Decision Makers and Leaders in Digital Marketing, Digital Communication, Customer Engagement, Customer Management and Customer Experience

Key Topics
  • Customer experience
  • Digital Customer Journey
  • Chatbots & Avatars
  • Omnichannel Touchpoints
  • User-Centricity
  • Artificial Intelligence

Agenda

Filter by Track:

WEDNESDAY, MARCH 15TH

9:00

No Chairman Yet

If you'd like to be a chairman at this event, this slot is available.

No Chairman Yet

If you'd like to be a chairman at this event, this slot is available.

No Chairman Yet

If you'd like to be a chairman at this event, this slot is available.

No Chairman Yet

If you'd like to be a chairman at this event, this slot is available.

No Chairman Yet

If you'd like to be a chairman at this event, this slot is available.

No Chairman Yet

If you'd like to be a chairman at this event, this slot is available.

9:15

Dinosaurs Before the Dark: How to Build New Digital Business Models For Sustainability?

  • Changes in habits and a more collaborative way of thinking and acting
  • Developing data analytics to decision-making tools
  • Benefits of digital transformation for sustainability

Laura Lukasik

Director of Digital Transformation & Innovation
UPL
Ireland

This session is in English

9:45

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

10:15

One Global IT Platform for One Global Team

  • Structural redesign
  • IT transformation process
  • Change management story

Sven-Severin Canisius

Chief Information Officer and Executive Board Member
Deichmann
Germany

This session is in English

10:45

Coffee Break with Networking

11:15

How a Non-Tech Company can Embrace Technology

  • Outsourcing vs. In-house
  • Creating innovative technology that connects people across the globe
  • New worldwide partnerships

Almir Muminovic

Director Digital Banking
Western Union
Germany

This session is in English

How a Non-Tech Company can Embrace Technology

  • Outsourcing vs. In-house
  • Creating innovative technology that connects people across the globe
  • New worldwide partnerships

Almir Muminovic

Director Digital Banking
Western Union
Germany

This session is in English

How to Jump-Start your Digital Transformation: Pillars, Digital Maturity Assessment and Stakeholder Management

  • Pillars of digital transformation: IT stack as an enabler, people competences, business & operation model
  • Digital maturity assessment: the most sensible starting point
  • Stakeholder management: board involvement and incentives structures to ensure success

Andrea Latino

Innovation Growth Hacker
Nestlé
Switzerland

This session is in English

How to Jump-Start your Digital Transformation: Pillars, Digital Maturity Assessment and Stakeholder Management

  • Pillars of digital transformation: IT stack as an enabler, people competences, business & operation model
  • Digital maturity assessment: the most sensible starting point
  • Stakeholder management: board involvement and incentives structures to ensure success

Andrea Latino

Innovation Growth Hacker
Nestlé
Switzerland

This session is in English

Digital Customer Engagement Solutions: The Balance Between Human and Automated Interactions

  • Unified communication for next-level customer engagement
  • Uplifting customer experience through conversational AI
  • Practical examples and learnings of the implementation

Aymen Ismail

Head of Customer Engagement Solutions
smart Europe
Germany

This session is in English

Digital Customer Engagement Solutions: The Balance Between Human and Automated Interactions

  • Unified communication for next-level customer engagement
  • Uplifting customer experience through conversational AI
  • Practical examples and learnings of the implementation

Aymen Ismail

Head of Customer Engagement Solutions
smart Europe
Germany

This session is in English

11:45

Topic to be Confirmed Soon

No topics have been added to this session yet

Marco Tesch

Head of Sales ‑ Consulting Services
tecRacer Consulting
Germany

This session is in English

Topic to be Confirmed Soon

No topics have been added to this session yet

Marco Tesch

Head of Sales ‑ Consulting Services
tecRacer Consulting
Germany

This session is in English

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

Topic to be Confirmed Soon

No topics have been added to this session yet

Denis Ehlicke

Sales Director, DACH
ON24
United States

This session is in English

Topic to be Confirmed Soon

No topics have been added to this session yet

Denis Ehlicke

Sales Director, DACH
ON24
United States

This session is in English

12:15

Round-Table Discussions

Round-Table Discussions

How a Non-Tech Company can Embrace Technology - Almir Muminovic, Director Digital Banking, Western Union


Topic to be Confirmed Soon - Marco Tesch, Head of Sales ‑ Consulting Services, tecRacer Consulting

Round-Table Discussions

Round-Table Discussions

How a Non-Tech Company can Embrace Technology - Almir Muminovic, Director Digital Banking, Western Union


Topic to be Confirmed Soon - Marco Tesch, Head of Sales ‑ Consulting Services, tecRacer Consulting

Round-Table Discussions

Round-Table Discussions

Dinosaurs Before the Dark: How to Build New Digital Business Models For Sustainability? - Laura Lukasik, Director of Digital Transformation & Innovation, UPL


One Global IT Platform for One Global Team - Sven-Severin Canisius, Chief Information Officer and Executive Board Member, Deichmann


How to Jump-Start your Digital Transformation: Pillars, Digital Maturity Assessment and Stakeholder Management - Andrea Latino, Innovation Growth Hacker, Nestlé

Round-Table Discussions

Round-Table Discussions

Dinosaurs Before the Dark: How to Build New Digital Business Models For Sustainability? - Laura Lukasik, Director of Digital Transformation & Innovation, UPL


One Global IT Platform for One Global Team - Sven-Severin Canisius, Chief Information Officer and Executive Board Member, Deichmann


How to Jump-Start your Digital Transformation: Pillars, Digital Maturity Assessment and Stakeholder Management - Andrea Latino, Innovation Growth Hacker, Nestlé

Round-Table Discussions

Round-Table Discussions

Digital Customer Engagement Solutions: The Balance Between Human and Automated Interactions - Aymen Ismail, Head of Customer Engagement Solutions, smart Europe


Topic to be Confirmed Soon - Denis Ehlicke , Sales Director, DACH, ON24

Round-Table Discussions

Round-Table Discussions

Digital Customer Engagement Solutions: The Balance Between Human and Automated Interactions - Aymen Ismail, Head of Customer Engagement Solutions, smart Europe


Topic to be Confirmed Soon - Denis Ehlicke , Sales Director, DACH, ON24

13:00

Lunch with Networking

14:15

Exhibitor Pitch

Tour of the exhibition - Get inspired by the latest innovations and join us on this 15-minute journey through the networking space

This session is in English

14:30

Linking the Strategy to the Portfolio

  • Development and implementation of the IT strategy across multiple lines of business
  • Harmonize all the platforms together and have a synchronized approach and deliverability
  • Design solutions at scale so that they can be applied worldwide

Paul Beelen

Head of the IT and Technology PMO
Coca‑Cola HBC
The Netherlands

This session is in English

Linking the Strategy to the Portfolio

  • Development and implementation of the IT strategy across multiple lines of business
  • Harmonize all the platforms together and have a synchronized approach and deliverability
  • Design solutions at scale so that they can be applied worldwide

Paul Beelen

Head of the IT and Technology PMO
Coca‑Cola HBC
The Netherlands

This session is in English

Shaping Employee Experience in the New Hybrid World: Supporting the New Normal Through Data and Technology

  • User-centric journey modeling through automation and process redesign
  • Bringing IT, facilities, and HR together with Voice of Employee to develop an appealing proposition for hybrid working
  • Driving increased Self Service through reduced friction and simple approaches to technology

Martijn Seijsener

Global Head Employee Experience
Credit Suisse
Switzerland

This session is in English

Shaping Employee Experience in the New Hybrid World: Supporting the New Normal Through Data and Technology

  • User-centric journey modeling through automation and process redesign
  • Bringing IT, facilities, and HR together with Voice of Employee to develop an appealing proposition for hybrid working
  • Driving increased Self Service through reduced friction and simple approaches to technology

Martijn Seijsener

Global Head Employee Experience
Credit Suisse
Switzerland

This session is in English

How to Connect Customer Journey Design with Corporate Sustainability Objectives

  • Connecting the CX strategy with sustainability
  • Channel perspective to position sustainability in the journeys
  • Leverage digital business capabilities to foster sustainability demands

Fabian Kersten

Global Head of Digital Product / Customer Journey
Solvay
The Netherlands

This session is in English

How to Connect Customer Journey Design with Corporate Sustainability Objectives

  • Connecting the CX strategy with sustainability
  • Channel perspective to position sustainability in the journeys
  • Leverage digital business capabilities to foster sustainability demands

Fabian Kersten

Global Head of Digital Product / Customer Journey
Solvay
The Netherlands

This session is in English

15:00

Building a Future-Proof IT Organization

  • Strategic direction definition: where do we want to be, and how do we get there?
  • Make or buy decisions: Identify non-value-adding tasks to externalize
  • Organizational changes: What are the new qualifications needed to succeed?
  • Learnings and outlook

Carsten Böhle

Head of IT and Digitalization
Lufthansa Technik Aero Alzey
Germany

This session is in English

Building a Future-Proof IT Organization

  • Strategic direction definition: where do we want to be, and how do we get there?
  • Make or buy decisions: Identify non-value-adding tasks to externalize
  • Organizational changes: What are the new qualifications needed to succeed?
  • Learnings and outlook

Carsten Böhle

Head of IT and Digitalization
Lufthansa Technik Aero Alzey
Germany

This session is in English

The Role of Technologies to Drive Sustainable Innovation

  • Build a sustainability strategy and framework and use innovative ideas to get INTO ACTION NOW
  • Incentivize companies and customers and establish a sense of urgency
  • Support green start-ups and initiatives

Monika Schulze

Head of Customer and Innovation Management & Member of the Executive Team
Zurich Insurance
Switzerland

This session is in English

The Role of Technologies to Drive Sustainable Innovation

  • Build a sustainability strategy and framework and use innovative ideas to get INTO ACTION NOW
  • Incentivize companies and customers and establish a sense of urgency
  • Support green start-ups and initiatives

Monika Schulze

Head of Customer and Innovation Management & Member of the Executive Team
Zurich Insurance
Switzerland

This session is in English

Create Meaningful Experiences Impacting your User Engagement, Conversions and Bottom-Line Results

  • Understand your customers’ value drivers
  • Design personalized experiences creating moments of joy, e.g., AR, gamification, retail partnerships
  • Measure your success by linking the results to familiar metrics
  • Celebrate

Christian Herold

Director Customer Experience & Engagement
Cosnova
Germany

This session is in English

Create Meaningful Experiences Impacting your User Engagement, Conversions and Bottom-Line Results

  • Understand your customers’ value drivers
  • Design personalized experiences creating moments of joy, e.g., AR, gamification, retail partnerships
  • Measure your success by linking the results to familiar metrics
  • Celebrate

Christian Herold

Director Customer Experience & Engagement
Cosnova
Germany

This session is in English

15:30

Why Data-Driven Business is not just about Data

  • What data-driven services and business models are all about
  • Key challenges for implementing data-driven business
  • A guideline for successfully realizing your data-driven endeavor

Carsten Hinze

Management Consultant
GP+S Consulting
Germany

This session is in English

Why Data-Driven Business is not just about Data

  • What data-driven services and business models are all about
  • Key challenges for implementing data-driven business
  • A guideline for successfully realizing your data-driven endeavor

Carsten Hinze

Management Consultant
GP+S Consulting
Germany

This session is in English

Celebrating Change: How to get your Digital Transformation Going

  • Citizen development as a solution to democratize the digital transformation
  • Translation through no-code as the new language
  • Empowering a digital mindset and a digital culture throughout the company

Luise Scharf

Change Management and Digital Transformation
smapOne
Germany

This session is in English

Celebrating Change: How to get your Digital Transformation Going

  • Citizen development as a solution to democratize the digital transformation
  • Translation through no-code as the new language
  • Empowering a digital mindset and a digital culture throughout the company

Luise Scharf

Change Management and Digital Transformation
smapOne
Germany

This session is in English

The Thing Speaks: Real Natural Language Customer Touchpoints with AI-Driven Large Language Models

  • How can new capabilities be leveraged for natural language customer interfaces?
  • Leverage existing documents such as user manuals, marketing materials, or internal knowledge bases to answer customer questions directly
  • Vehicles, electronic devices, books, or avatars take on their own personality and distinctive character in the metaverse
  • Help automate unstructured communication interfaces by classifying emails, extracting data from them, or answering them directly

Maximilian Vogel

Co‑Founder & CEO
Big Picture
Germany

This session is in English

The Thing Speaks: Real Natural Language Customer Touchpoints with AI-Driven Large Language Models

  • How can new capabilities be leveraged for natural language customer interfaces?
  • Leverage existing documents such as user manuals, marketing materials, or internal knowledge bases to answer customer questions directly
  • Vehicles, electronic devices, books, or avatars take on their own personality and distinctive character in the metaverse
  • Help automate unstructured communication interfaces by classifying emails, extracting data from them, or answering them directly

Maximilian Vogel

Co‑Founder & CEO
Big Picture
Germany

This session is in English

16:00

Round-Table Discussions

Round-Table Discussions

Building a Future-Proof IT Organization - Carsten Böhle, Head of IT and Digitalization, Lufthansa Technik Aero Alzey


Linking the Strategy to the Portfolio - Paul Beelen, Head of the IT and Technology PMO, Coca‑Cola HBC


Why Data-Driven Business is not just about Data - Carsten Hinze , Management Consultant, GP+S Consulting

Round-Table Discussions

Round-Table Discussions

Building a Future-Proof IT Organization - Carsten Böhle, Head of IT and Digitalization, Lufthansa Technik Aero Alzey


Linking the Strategy to the Portfolio - Paul Beelen, Head of the IT and Technology PMO, Coca‑Cola HBC


Why Data-Driven Business is not just about Data - Carsten Hinze , Management Consultant, GP+S Consulting

Round-Table Discussions

Round-Table Discussions

Shaping Employee Experience in the New Hybrid World: Supporting the New Normal Through Data and Technology - Martijn Seijsener, Global Head Employee Experience, Credit Suisse


The Role of Technologies to Drive Sustainable Innovation - Monika Schulze, Head of Customer and Innovation Management & Member of the Executive Team, Zurich Insurance

Round-Table Discussions

Round-Table Discussions

Shaping Employee Experience in the New Hybrid World: Supporting the New Normal Through Data and Technology - Martijn Seijsener, Global Head Employee Experience, Credit Suisse


The Role of Technologies to Drive Sustainable Innovation - Monika Schulze, Head of Customer and Innovation Management & Member of the Executive Team, Zurich Insurance

Round-Table Discussions

Round-Table Discussions

How to Connect Customer Journey Design with Corporate Sustainability Objectives - Fabian Kersten, Global Head of Digital Product / Customer Journey, Solvay


Create Meaningful Experiences Impacting your User Engagement, Conversions and Bottom-Line Results - Christian Herold, Director Customer Experience & Engagement, Cosnova


The Thing Speaks: Real Natural Language Customer Touchpoints with AI-Driven Large Language Models - Maximilian Vogel, Co‑Founder & CEO, Big Picture

Round-Table Discussions

Round-Table Discussions

How to Connect Customer Journey Design with Corporate Sustainability Objectives - Fabian Kersten, Global Head of Digital Product / Customer Journey, Solvay


Create Meaningful Experiences Impacting your User Engagement, Conversions and Bottom-Line Results - Christian Herold, Director Customer Experience & Engagement, Cosnova


The Thing Speaks: Real Natural Language Customer Touchpoints with AI-Driven Large Language Models - Maximilian Vogel, Co‑Founder & CEO, Big Picture

16:45

Coffee Break with Networking

17:15

The Business of Data Science: How to Turn Data into Growth, Profit, and Engagement

  • Embedding data specialists into organisations and building data teams
  • Balancing quick analysis with deep research
  • Making data-driven business decisions

Arūnas Umbrasas

Director of Data Science and Analytics
Vinted
Lithuania

This session is in English

The Business of Data Science: How to Turn Data into Growth, Profit, and Engagement

  • Embedding data specialists into organisations and building data teams
  • Balancing quick analysis with deep research
  • Making data-driven business decisions

Arūnas Umbrasas

Director of Data Science and Analytics
Vinted
Lithuania

This session is in English

How Leadership is Evolving to Drive Successful Digital Transformations

  • Developing resources and continual growth strategies
  • Internal and external factors to be considered
  • Innovation - understanding the ecosystem

Andrea Teja

Head of Digital Innovation and Transformation
Synlab
Italy

This session is in English

How Leadership is Evolving to Drive Successful Digital Transformations

  • Developing resources and continual growth strategies
  • Internal and external factors to be considered
  • Innovation - understanding the ecosystem

Andrea Teja

Head of Digital Innovation and Transformation
Synlab
Italy

This session is in English

Crypto Hype: The Next Frontier for Corporates Platform Economy?

  • Crypto is all over the media (positive and negative), but what is the hype really about?
  • Learnings from adopting crypto as part of a business model
  • How crypto will affect platform economy and innovation not only for financial services companies
  • Key pillars to have on the agenda for successful adoption of crypto

Sascha Dölker

Head of Digitization Management
Deutsche WertpapierService Bank
Germany

This session is in English

Crypto Hype: The Next Frontier for Corporates Platform Economy?

  • Crypto is all over the media (positive and negative), but what is the hype really about?
  • Learnings from adopting crypto as part of a business model
  • How crypto will affect platform economy and innovation not only for financial services companies
  • Key pillars to have on the agenda for successful adoption of crypto

Sascha Dölker

Head of Digitization Management
Deutsche WertpapierService Bank
Germany

This session is in English

17:45

The Digital Marketing Data Nucleus

  • What is the best ETL (extract, transform, load) process for the business
  • How much data is needed to get the right insights
  • Practical application of lagging and leading metrics

Bent Böer

Lead Digital Marketing Manager DACH
PepsiCo
Germany

This session is in English

The Digital Marketing Data Nucleus

  • What is the best ETL (extract, transform, load) process for the business
  • How much data is needed to get the right insights
  • Practical application of lagging and leading metrics

Bent Böer

Lead Digital Marketing Manager DACH
PepsiCo
Germany

This session is in English

Rethinking IT: From Technology Provider to Employee Engagement and Digital Culture Driver

  • How IT can and should contribute to evolving the future of the workplace
  • Some examples of initiatives that, supported by IT and data, are increasing employee engagement
  • A look into the future

Roxana Coman

Digital Workplace, User Experience and Communication Lead
Uniper
Germany

This session is in English

Rethinking IT: From Technology Provider to Employee Engagement and Digital Culture Driver

  • How IT can and should contribute to evolving the future of the workplace
  • Some examples of initiatives that, supported by IT and data, are increasing employee engagement
  • A look into the future

Roxana Coman

Digital Workplace, User Experience and Communication Lead
Uniper
Germany

This session is in English

Artificial Intelligence as a Key Player in Customer Satisfaction Levels

  • How to decide where in the chain it is best to embrace new technologies
  • Data strategy to achieve better results with AI technologies
  • Applications of AI in the innovative insurance industry

Firas Ben Hassan

Lead Data Scientist
Allianz Technology
Germany

This session is in English

Artificial Intelligence as a Key Player in Customer Satisfaction Levels

  • How to decide where in the chain it is best to embrace new technologies
  • Data strategy to achieve better results with AI technologies
  • Applications of AI in the innovative insurance industry

Firas Ben Hassan

Lead Data Scientist
Allianz Technology
Germany

This session is in English

18:15

Data Transformation as a Business Enabler

  • History of data and evolution of databases
  • The ecosystem of data warehouses - what is needed to build an effective analytics environment
  • Evaluating NoSQL systems for decision support

Yaniv Naor

Head of Master Data Management
Novartis
Germany

This session is in English

Data Transformation as a Business Enabler

  • History of data and evolution of databases
  • The ecosystem of data warehouses - what is needed to build an effective analytics environment
  • Evaluating NoSQL systems for decision support

Yaniv Naor

Head of Master Data Management
Novartis
Germany

This session is in English

The Roadmap to HR Digital Transformation

  • Understand the company’s maturity in the digitalization of the HR functions
  • Assess the needs of the business to choose the correct tools to implement
  • Follow strategies that balance big changes with smaller adoptions

Alraune Chowdhury

Global Director, Digital HR and People Analytics
Knauf
The Netherlands

This session is in English

The Roadmap to HR Digital Transformation

  • Understand the company’s maturity in the digitalization of the HR functions
  • Assess the needs of the business to choose the correct tools to implement
  • Follow strategies that balance big changes with smaller adoptions

Alraune Chowdhury

Global Director, Digital HR and People Analytics
Knauf
The Netherlands

This session is in English

Katharina Konow

Senior Consultant
Merkle
Germany

Why Marketing Needs to Transform to Become Marketing Again

  • Shouldn’t the customer be the pivot point for all decisions regarding product, price, place, and promotion?
  • The idea of user-centered brand management
  • Why aren’t loyalty rates and customer lifetime value increasing?
This session is in English

Matthias Heft

Senior Principal Consultant
Merkle
Germany

Katharina Konow

Senior Consultant
Merkle
Germany

Why Marketing Needs to Transform to Become Marketing Again

  • Shouldn’t the customer be the pivot point for all decisions regarding product, price, place, and promotion?
  • The idea of user-centered brand management
  • Why aren’t loyalty rates and customer lifetime value increasing?
This session is in English

Matthias Heft

Senior Principal Consultant
Merkle
Germany

18:30

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

18:45

Round-Table Discussions

Round-Table Discussions

The Business of Data Science: How to Turn Data into Growth, Profit, and Engagement - Arūnas Umbrasas, Director of Data Science and Analytics, Vinted


The Digital Marketing Data Nucleus - Bent Böer, Lead Digital Marketing Manager DACH, PepsiCo


Data Transformation as a Business Enabler - Yaniv Naor, Head of Master Data Management, Novartis

Round-Table Discussions

Round-Table Discussions

The Business of Data Science: How to Turn Data into Growth, Profit, and Engagement - Arūnas Umbrasas, Director of Data Science and Analytics, Vinted


The Digital Marketing Data Nucleus - Bent Böer, Lead Digital Marketing Manager DACH, PepsiCo


Data Transformation as a Business Enabler - Yaniv Naor, Head of Master Data Management, Novartis

Round-Table Discussions

Round-Table Discussions

How Leadership is Evolving to Drive Successful Digital Transformations - Andrea Teja, Head of Digital Innovation and Transformation, Synlab


Rethinking IT: From Technology Provider to Employee Engagement and Digital Culture Driver - Roxana Coman, Digital Workplace, User Experience and Communication Lead, Uniper


The Roadmap to HR Digital Transformation - Alraune Chowdhury, Global Director, Digital HR and People Analytics, Knauf

Round-Table Discussions

Round-Table Discussions

How Leadership is Evolving to Drive Successful Digital Transformations - Andrea Teja, Head of Digital Innovation and Transformation, Synlab


Rethinking IT: From Technology Provider to Employee Engagement and Digital Culture Driver - Roxana Coman, Digital Workplace, User Experience and Communication Lead, Uniper


The Roadmap to HR Digital Transformation - Alraune Chowdhury, Global Director, Digital HR and People Analytics, Knauf

Round-Table Discussions

Round-Table Discussions

Crypto Hype: The Next Frontier for Corporates Platform Economy? - Sascha Dölker, Head of Digitization Management, Deutsche WertpapierService Bank


Artificial Intelligence as a Key Player in Customer Satisfaction Levels - Firas Ben Hassan, Lead Data Scientist, Allianz Technology


Why Marketing Needs to Transform to Become Marketing Again - Katharina Konow and Matthias Heft, Senior Principal Consultant, Merkle

Round-Table Discussions

Round-Table Discussions

Crypto Hype: The Next Frontier for Corporates Platform Economy? - Sascha Dölker, Head of Digitization Management, Deutsche WertpapierService Bank


Artificial Intelligence as a Key Player in Customer Satisfaction Levels - Firas Ben Hassan, Lead Data Scientist, Allianz Technology


Why Marketing Needs to Transform to Become Marketing Again - Katharina Konow and Matthias Heft, Senior Principal Consultant, Merkle

19:30

End of the 1st Day with Summary of all Streams

19:45

Evening Reception with Sparkling Wine, Snacks and Networking

Engage in exciting conversations. Strengthen your network after a day full of knowledge sharing, groundbreaking presentations, and interesting conversations. Join delegates and speakers in the relaxed atmosphere of the event venue.

This session is in English

THURSDAY, MARCH 16TH

9:00

No Chairman Yet

If you'd like to be a chairman at this event, this slot is available.

No Chairman Yet

If you'd like to be a chairman at this event, this slot is available.

No Chairman Yet

If you'd like to be a chairman at this event, this slot is available.

No Chairman Yet

If you'd like to be a chairman at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

9:15

Digital Solutions to Enrich the Fan Experience in an Entire Approach

  • Linking emotions, services, accessibility, content and personalization in one digital ecosystem
  • Digital products to enrich the user experience and develop a base to improve revenues
  • Media data web/app: measurable success of a rising fan engagement

Heiko Schulz

Head of Digital Development
Bayer 04 Leverkusen
Germany

This session is in English

9:45

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

No Speaker Yet

If you'd like to be a speaker at this event, this slot is available.

10:00

How IT and Cloud can Contribute to Digital Transformation

  • Digital business model
  • Commodities vs strategic competitive advantages: hyperscalers, cloud providers, and solutions vs in-house developments
  • Architectures: monolithic, microservices, or event-driven?
  • Agile implementation: combining iterative processes with more traditional approaches

Carlos Torrens

Head IT Service Management
Oetiker Group
Spain

This session is in English

10:30

360° Customer Portal: How can we Build Better Customer Experiences based on Clients' Data and Digital Platform Solutions

  • Individual approach is the key to an enhanced user journey and customer experience
  • Global multilingual digital experience platform to optimize the customer journey
  • Introduction of a headless system based on software solutions

Stefanie Hegener

Head of Global E‑Commerce and Digital Services
SMA Solar Technology
Germany

This session is in English

11:00

Coffee Break with Networking

11:30

Optimizing and Digitizing Asset Strategies to Minimize Cost and Maximize Performance

  • Prioritize capital investments to replace deteriorated assets digitally
  • Reduce maintenance costs by predicting future failures utilizing artificial intelligence
  • Maximize assets benefits by increasing asset's life span through preventive maintenance analyses

Ziad Al oqifi

Capital Planning Engineer
Aramco
Saudi Arabia

This session is in English

Optimizing and Digitizing Asset Strategies to Minimize Cost and Maximize Performance

  • Prioritize capital investments to replace deteriorated assets digitally
  • Reduce maintenance costs by predicting future failures utilizing artificial intelligence
  • Maximize assets benefits by increasing asset's life span through preventive maintenance analyses

Ziad Al oqifi

Capital Planning Engineer
Aramco
Saudi Arabia

This session is in English

Cultivating Digital Culture: Empowering People Through Digitalization

  • Manage the employee journey
  • Ability to work with simple and intuitive solutions
  • Creating digital mindsets

Dr.-Ing. Maryna Feierabend

Speaker Digital Transformation
Hamburg Wasser
Germany

This session is in English

Cultivating Digital Culture: Empowering People Through Digitalization

  • Manage the employee journey
  • Ability to work with simple and intuitive solutions
  • Creating digital mindsets

Dr.-Ing. Maryna Feierabend

Speaker Digital Transformation
Hamburg Wasser
Germany

This session is in English

The Way Forward to an Omnichannel Experience

  • What we've done: integrated purchase experience
  • Feedback and learnings from the roll-out
  • Where are we heading: new digital experiences

Jens Martin

Head of Product ‑ Digital Sales
KIA
Germany

This session is in English

The Way Forward to an Omnichannel Experience

  • What we've done: integrated purchase experience
  • Feedback and learnings from the roll-out
  • Where are we heading: new digital experiences

Jens Martin

Head of Product ‑ Digital Sales
KIA
Germany

This session is in English

12:00

Digital Factory Transformation: The Factory as a Digital Twin

  • Creating a digital lighthouse project from scratch – from vision to reality
  • Empowering data-driven decisions by creating a digital twin
  • Data quality and infrastructure: getting the full benefit out of data (prediction and accuracy)

Dr. Jens Fürst

Principal Key Expert Digitalization, Automation and Smart Factory Transformation
Siemens Healthineers
Germany

This session is in English

Digital Factory Transformation: The Factory as a Digital Twin

  • Creating a digital lighthouse project from scratch – from vision to reality
  • Empowering data-driven decisions by creating a digital twin
  • Data quality and infrastructure: getting the full benefit out of data (prediction and accuracy)

Dr. Jens Fürst

Principal Key Expert Digitalization, Automation and Smart Factory Transformation
Siemens Healthineers
Germany

This session is in English

Solid and Scalable Foundation for Future Development

  • People - How to connect different roles to enable proper foundation
  • Process - What are the key processes to leverage people and technology?
  • Technology - How to choose between build vs buy and within that the right solutions

Aurelija Plėtienė

Director of Engineering
Vinted
Lithuania

This session is in English

Solid and Scalable Foundation for Future Development

  • People - How to connect different roles to enable proper foundation
  • Process - What are the key processes to leverage people and technology?
  • Technology - How to choose between build vs buy and within that the right solutions

Aurelija Plėtienė

Director of Engineering
Vinted
Lithuania

This session is in English

The Evolution from Products to Services and from Services to Experiences

  • How to become customer-centric on purpose
  • Different channels and approaches to the customer in B2B companies
  • The value of your brand beyond the money

Juan Beltrán

Sales Excellence Digital Manager
Holcim
Switzerland

This session is in English

The Evolution from Products to Services and from Services to Experiences

  • How to become customer-centric on purpose
  • Different channels and approaches to the customer in B2B companies
  • The value of your brand beyond the money

Juan Beltrán

Sales Excellence Digital Manager
Holcim
Switzerland

This session is in English

12:30

Round-Table Discussions

Round-Table Discussions

360° Customer Portal: How can we Build Better Customer Experiences based on Clients' Data and Digital Platform Solutions - Stefanie Hegener, Head of Global E‑Commerce and Digital Services, SMA Solar Technology


Optimizing and Digitizing Asset Strategies to Minimize Cost and Maximize Performance - Ziad Al oqifi, Capital Planning Engineer, Aramco


Digital Factory Transformation: The Factory as a Digital Twin - Dr. Jens Fürst, Principal Key Expert Digitalization, Automation and Smart Factory Transformation, Siemens Healthineers

Round-Table Discussions

Round-Table Discussions

360° Customer Portal: How can we Build Better Customer Experiences based on Clients' Data and Digital Platform Solutions - Stefanie Hegener, Head of Global E‑Commerce and Digital Services, SMA Solar Technology


Optimizing and Digitizing Asset Strategies to Minimize Cost and Maximize Performance - Ziad Al oqifi, Capital Planning Engineer, Aramco


Digital Factory Transformation: The Factory as a Digital Twin - Dr. Jens Fürst, Principal Key Expert Digitalization, Automation and Smart Factory Transformation, Siemens Healthineers

Round-Table Discussions

Round-Table Discussions

Cultivating Digital Culture: Empowering People Through Digitalization - Dr.-Ing. Maryna Feierabend, Speaker Digital Transformation, Hamburg Wasser


Solid and Scalable Foundation for Future Development - Aurelija Plėtienė, Director of Engineering, Vinted

Round-Table Discussions

Round-Table Discussions

Cultivating Digital Culture: Empowering People Through Digitalization - Dr.-Ing. Maryna Feierabend, Speaker Digital Transformation, Hamburg Wasser


Solid and Scalable Foundation for Future Development - Aurelija Plėtienė, Director of Engineering, Vinted

Round-Table Discussions

Round-Table Discussions

Digital Solutions to Enrich the Fan Experience in an Entire Approach - Heiko Schulz, Head of Digital Development, Bayer 04 Leverkusen


How IT and Cloud can Contribute to Digital Transformation - Carlos Torrens, Head IT Service Management, Oetiker Group


The Way Forward to an Omnichannel Experience - Jens Martin, Head of Product ‑ Digital Sales, KIA


The Evolution from Products to Services and from Services to Experiences - Juan Beltrán, Sales Excellence Digital Manager, Holcim

Round-Table Discussions

Round-Table Discussions

Digital Solutions to Enrich the Fan Experience in an Entire Approach - Heiko Schulz, Head of Digital Development, Bayer 04 Leverkusen


How IT and Cloud can Contribute to Digital Transformation - Carlos Torrens, Head IT Service Management, Oetiker Group


The Way Forward to an Omnichannel Experience - Jens Martin, Head of Product ‑ Digital Sales, KIA


The Evolution from Products to Services and from Services to Experiences - Juan Beltrán, Sales Excellence Digital Manager, Holcim

13:15

Lunch with Networking

14:45

Data Analytics for Leaders: From Raw Data to Insightful Decisions

  • Understand the different maturity levels of data analytics and where your team stands
  • Build data-based decision-making processes across your organization
  • Leverage data talent and technology to make an impact

Michalis Konstantoulakis

Head of Business Intelligence & Insights
efood
Greece

This session is in English

Data Analytics for Leaders: From Raw Data to Insightful Decisions

  • Understand the different maturity levels of data analytics and where your team stands
  • Build data-based decision-making processes across your organization
  • Leverage data talent and technology to make an impact

Michalis Konstantoulakis

Head of Business Intelligence & Insights
efood
Greece

This session is in English

Please Visit one of the Other Streams

Satisfying the Rising Demands of Customers with Supreme Digital Customer Experience

  • The challenging customer and their behaviour
  • How to find out what your customers expect from you
  • Translating the demand into concrete features and use cases

Christiane Fritsch

Tribe Lead Digital
ING
Germany

This session is in English

Satisfying the Rising Demands of Customers with Supreme Digital Customer Experience

  • The challenging customer and their behaviour
  • How to find out what your customers expect from you
  • Translating the demand into concrete features and use cases

Christiane Fritsch

Tribe Lead Digital
ING
Germany

This session is in English

15:15

All in the Same Boat for "Whole"listic Success!

  • Strategy, business capabilities, and IT-landscape
  • Embracing operations & corporate business and IT
  • From a monolithic to a modular IT-landscape

Oliver Dusso

Digital Transformation Manager
METRO Digital
Germany

This session is in English

All in the Same Boat for "Whole"listic Success!

  • Strategy, business capabilities, and IT-landscape
  • Embracing operations & corporate business and IT
  • From a monolithic to a modular IT-landscape

Oliver Dusso

Digital Transformation Manager
METRO Digital
Germany

This session is in English

Please Visit one of the Other Streams

Customer Journey Strategies for a Changing World

  • Unlock true customer value by prioritizing digital acceleration across all channels
  • Innovative and sustainable solutions for customers
  • Leverage technology to maximize personalization
  • Memorable digital experiences for customers

Navninder Singh

Global Digital Innovation Manager
AkzoNobel
The Netherlands

This session is in English

Customer Journey Strategies for a Changing World

  • Unlock true customer value by prioritizing digital acceleration across all channels
  • Innovative and sustainable solutions for customers
  • Leverage technology to maximize personalization
  • Memorable digital experiences for customers

Navninder Singh

Global Digital Innovation Manager
AkzoNobel
The Netherlands

This session is in English

15:45

Becoming a Data-Driven Organization

  • Tools needed to take over the digitalization of a multinational construction conglomerate
  • Changes in the company's culture
  • Importance of digitalization in processes

Rafael Socorro

Digital Transformation Manager
ACCIONA
Spain

This session is in English

Becoming a Data-Driven Organization

  • Tools needed to take over the digitalization of a multinational construction conglomerate
  • Changes in the company's culture
  • Importance of digitalization in processes

Rafael Socorro

Digital Transformation Manager
ACCIONA
Spain

This session is in English

Please Visit one of the Other Streams

Creating Value from Leveraging Complex Data and AI

  • AI use cases around home appliances
  • How to organize a company for digital innovation
  • Difficulties faced and lessons learned

Dr. Thomas Salditt

Sr. Vice President Digital Enterprise Services
BSH Home Appliances Group
Germany

This session is in English

Creating Value from Leveraging Complex Data and AI

  • AI use cases around home appliances
  • How to organize a company for digital innovation
  • Difficulties faced and lessons learned

Dr. Thomas Salditt

Sr. Vice President Digital Enterprise Services
BSH Home Appliances Group
Germany

This session is in English

16:15

Round-Table Discussions

Round-Table Discussions

Data Analytics for Leaders: From Raw Data to Insightful Decisions - Michalis Konstantoulakis , Head of Business Intelligence & Insights, efood


All in the Same Boat for "Whole"listic Success! - Oliver Dusso, Digital Transformation Manager, METRO Digital


Becoming a Data-Driven Organization - Rafael Socorro, Digital Transformation Manager, ACCIONA

Round-Table Discussions

Round-Table Discussions

Data Analytics for Leaders: From Raw Data to Insightful Decisions - Michalis Konstantoulakis , Head of Business Intelligence & Insights, efood


All in the Same Boat for "Whole"listic Success! - Oliver Dusso, Digital Transformation Manager, METRO Digital


Becoming a Data-Driven Organization - Rafael Socorro, Digital Transformation Manager, ACCIONA

Please Visit one of the Other Streams

Round-Table Discussions

Round-Table Discussions

Satisfying the Rising Demands of Customers with Supreme Digital Customer Experience - Christiane Fritsch, Tribe Lead Digital, ING


Customer Journey Strategies for a Changing World - Navninder Singh, Global Digital Innovation Manager, AkzoNobel


Creating Value from Leveraging Complex Data and AI - Dr. Thomas Salditt, Sr. Vice President Digital Enterprise Services, BSH Home Appliances Group

Round-Table Discussions

Round-Table Discussions

Satisfying the Rising Demands of Customers with Supreme Digital Customer Experience - Christiane Fritsch, Tribe Lead Digital, ING


Customer Journey Strategies for a Changing World - Navninder Singh, Global Digital Innovation Manager, AkzoNobel


Creating Value from Leveraging Complex Data and AI - Dr. Thomas Salditt, Sr. Vice President Digital Enterprise Services, BSH Home Appliances Group

17:15

End of the Conference with Summary of all Streams

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Location

Steigenberger Hotel Bad Homburg

Kaiser-Friedrich-Promenade 69-75
61348 Bad Homburg

Deliveries: arriving earliest two days before the event at the venue.
Please add to the address of your shipment the following code: WCBLeaders + 15th/16th March 2023

Accommodation offer available until 15.2.2023, code: WCBleaders
superior double room: €169 / night incl. breakfast
€30 upgrade to deluxe room
€20 upgrade for two person

T +49 6172 181-0
E reservations@bad-homburg.steigenberger.de

For your accommodation needs, you can also consider platforms like booking.com instead of the direct booking with the hotel.

PARKING
Parking garage at hotel
Prices: € 2.50/hour, € 22/day

TRAIN
Bad Homburg Station
Distance: 0.8 km (walking distance)
Estimated taxi fare: from € 5 (one way)

AIRPORT
Frankfurt Airport (FRA)
Distance: 23 km
Estimated taxi fare: from € 35 (one way)

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