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Fabian Kersten

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Jobtitle

Global Head of Digital Product / Customer Journey

Company

Solvay

Industry

Chemicals

Location

Amsterdam, Netherlands

Budget

I'm responsible for a budget of

80000000 USD

I influence a budget of

80000000 USD
Think tanks
World Class Digital Transformation & Innovation 2023

Interests

  • Brand Engagement
  • Digital Strategy
  • IT Change Management
  • Customer Journey Mapping
  • AI in the Internet of Things

Areas

  • Artificial Intelligence

    MY WORK PREFERENCES
  • AI in the Internet of Things
  • Machine Learning
  • Robotics and AI

  • Brand Management

    MY WORK PREFERENCES
  • Brand Engagement

  • Customer Relationship Management

    MY WORK PREFERENCES
  • Customer Centricity
  • Customer Journey Mapping
  • Omnichannel Touchpoints

  • Digital Transformation

    MY WORK PREFERENCES
  • Digital Strategy

  • HR Strategies

    MY WORK PREFERENCES
  • Employee Engagement Strategies
  • Knowledge Management

  • Internal Communications

    MY WORK PREFERENCES
  • Aligning Internal Communications with Business Objectives
  • Change Communication
  • Internal Communication and Employee Engagement

  • IT Architecture

    MY WORK PREFERENCES
  • User Experience Design

  • IT Change / Project Management

    MY WORK PREFERENCES
  • IT Change Management

  • IT Innovation / Product Management

    MY WORK PREFERENCES
  • IT Innovation Culture
  • IT Product Lifecycle Management

  • Knowledge Management / Collaboration

    MY WORK PREFERENCES
  • Collaboration

  • Leadership / Change

    MY WORK PREFERENCES
  • Communication and Conflict Management
  • Establishing a Culture of Trust
  • Executive Coaching
  • Leading Change
  • Teams and Team Development

  • Learning & Development

    MY WORK PREFERENCES
  • Coaching and Mentoring

  • Market Communications

    MY WORK PREFERENCES
  • Customer Portals
  • Digital Marketing
  • Email Campaigns
  • Multi Channel Management
  • Online Communications
  • Search Engine Marketing
  • Social Media Marketing

  • Marketing Planning & Controlling

    MY WORK PREFERENCES
  • Marketing Automation
  • Marketing Key Performance Indicators
  • Marketing Reporting
  • Online Marketing Strategy

  • Sales Management

    MY WORK PREFERENCES
  • eCommerce

Contact Information

There is no public contact information for this user.

Elevator Pitch

My expertise is in Customer Journey Mapping, Digital Strategy, Brand Engagement and I am most involved in Customer Journey Mapping, Digital Strategy, and Brand Engagement.

Positions

Global Head of Digital Product / Customer Journey
Global Head of Digital Product / Customer Journey