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Christian Herold

About

Director Customer Experience & Engagement at cosnova GmbH

Cosmetics

Sulzbach, Germany

Interests
  • Common
  • Vendor

My Knowledge Level
Customer Centricity Brand Engagement Customer Journey Mapping Digital Strategy IT Innovation Culture
My Personal Interests
Customer Centricity Customer Journey Mapping Brand Engagement Digital Strategy IT Innovation Culture
My Job Priorities
Customer Centricity Customer Journey Mapping IT Innovation Culture Internal Communication and Employee Engagement Omnichannel Touchpoints

IT Change / Project Management

Agile Migration

My Knowledge Level
My Personal Interests
My Job Priorities

Digital Transformation

Big Data Analytics

My Knowledge Level
My Personal Interests
My Job Priorities

Digital Strategy

My Knowledge Level
My Personal Interests
My Job Priorities

Brand Management

Brand Engagement

My Knowledge Level
My Personal Interests
My Job Priorities

Brand Strategy

My Knowledge Level
My Personal Interests
My Job Priorities

Digital Branding

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My Personal Interests
My Job Priorities

Customer Relationship Management

Customer Centricity

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Journey Mapping

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My Personal Interests
My Job Priorities

Omnichannel Touchpoints

My Knowledge Level
My Personal Interests
My Job Priorities

IT Innovation / Product Management

IT Innovation Culture

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My Personal Interests
My Job Priorities

IT Product Lifecycle Management

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IT Requirements Management

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IT Infrastructure

IT Maintenance and Service

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Internal Communications

Internal Communication and Employee Engagement

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My Job Priorities

HR Strategies

Knowledge Management

My Knowledge Level
My Personal Interests
My Job Priorities
 

Contact Information

There is no public contact information for this user.

Elevator Pitch

My expertise is in Customer Centricity, Brand Engagement, Customer Journey Mapping and I am most involved in Customer Centricity, Customer Journey Mapping, and IT Innovation Culture.

Positions

cosnova GmbH

Director Customer Experience & Engagement