Peter Eisele
Jobtitle
Leiter Customer Journey Design & Analytik
Company
congstar
Industry
Telecommunications
Location
Köln, NRW, Deutschland
Budget
I'm responsible for a budget of
200000 USD
I influence a budget of
10000000 USD
Interests
- Customer Experience Management
- Customer Centricity
- Omnichannel Touchpoints
Areas
-
Customer Relationship Management
MY WORK PREFERENCES -
Customer Centricity
-
Customer Experience Management
-
Omnichannel Touchpoints
Contact Information
There is no public contact information for this user.
Elevator Pitch
My expertise is in devloping a CX strategy and implementing a framework to better serve your market.
Setting up a branded CX strategy and bring together the brand and the delivered experiences is key.
Positions
Head of Customer Journey Design & Analytics
April 2023 - Present
Senior Manager CX and Service Design
Head of Customer Journey Design & Analytic
Senior CX Expert
Leiter Customer Journey Design & Analytik
Leiter Customer Journey Design & Analytics
Head of Customer Experience
Presentations of Peter Eisele
Unlimited
Kundenzentrierung war gestern - Heute geht es um Journey-zentriertes...
Peter Eisele, Senior Manager CX and Service Design at Congstar
Unlimited
Beyond Touchpoints - Journey-Centric CX Management
Marén Kutsch, Customer Journey Designer at Congstar; Peter Eisele, Head of Customer Journey Design & Analytic at Congstar