Big Picture hilft Visionären die Produkte der Zukunft zu entwickeln. Gearbeitet wird in kleinen Teams, wie eine Special Task Force, um Produktideen schnell auf den Markt zu bringen. Technologische Herausforderungen sind die Leidenschaft der Experten. Sie entwickeln Plattformen und digitale Touchpoints für Kunden von einer Reihe von DAX 40 Unternehmen. Big Picture ist fokussiert auf GUI, Voice-Schnittstellen mit herausragender Customer Experience, automatisierte Kunden-Interfaces und Prozesse mit Hilfe von Machine Learning und Large Language Models.

Hundreds of companies already feel tremendous relief with the VITAS platform for virtual telephone assistants. The digital assistant automatically accepts all standard requests, such as appointment requests or internal sick notes, and presents all relevant information for processing in a structured manner on the VITAS platform. Callers can intuitively interact with the phone assistant instead of repeatedly pressing buttons.

Under the name IT-Schulungen.com, the Nuremberg-based New Elements GmbH has been operating one of the most prominent training centres in the German-speaking world for over two decades. The training centre is located in the renowned Nordostpark in Nuremberg, within the historically significant former Bell Laboratories premises of Alcatel-Lucent. The course offerings include traditional IT topics as well as innovative training in leadership, IT management, data science, big data analysis, business intelligence, machine learning, digital transformation, and artificial intelligence.

New Elements GmbH maintains training partnerships with leading international institutions such as LPI, Linux Foundation, EC-Council, ISC2, EXIN, and CompTIA, as well as with prominent companies like AWS, Microsoft, and Alibaba Cloud. With a pool of over 600 certified and qualified permanent trainers, the training centre covers a wide range of more than 2500 training topics. An overview of the training portfolio can be found here: https://www.it-schulungen.com/seminare/index.html.

Als 100%-Tochterunternehmen der elaboratum GmbH aus München, schafft elaboratum suisse GmbH mit dem Standort in Bern den lokalen Marktbezug in der Schweiz und ermöglicht auch unseren Schweizer Kunden von der Erfahrung und Expertise aus unseren drei Standorten in München, Köln und Bern zu profitieren.

Mit Innovationskraft und ausgeprägtem Machbarkeitsdenken engagieren wir uns für funktionierende Businesslösungen. elaboratum berät Kunden in Projekten für Geschäftsmodelle im E-Commerce, das mobile Internet, netzbasierte Verkaufstechnologien für den stationären Handel sowie Integrationsprojekte für Omnichannel-Systeme.

In partnerschaftlicher Zusammenarbeit mit unseren Kunden steuern wir gemeinsam große und kleinere Projekte von der Strategie bis zur Umsetzung zum sicheren und nachhaltigen Erfolg.

ADEAL Systems GmbH creates innovative agile big data and AI solutions for companies that want to derive business value from the data. The complete analytics process is supported: from system integration and cloud infrastructure to data engineering and machine learning. All solutions are designed in close cooperation with the business departments and IT. Through agile approaches with short release cycles, ADEAL Systems retains full control over project content and budgets.

Flixcheck ist eine standardisierte Software as a Service-Lösung, die Unternehmen dabei unterstützt den eigenen Customer Service effektiver, moderner und kundenfreundlicher zu machen. Wer Flixcheck ausprobieren möchte, kann dies 30 Tage lang kostenfrei tun.

moveXM is the All-in-One Software Platform for Experience Management 'hosted & made in Germany'.

The platform makes it possible to manage all aspects of a successful Experience Management Program, thus enabling you to increase Net Promoter Score® and overall customer satisfaction and consequently to reduce churn rates and costs.

moveXM meets the highest data protection standards:
> Data is stored exclusively in Germany.
> GDPR (DSGVO) compliance is guaranteed.
> Data security and quality management are ISO-certified.

For more than 25 years, we have been contributing to the success of our customers as a reliable partner. Our customers include industry heavyweights such as VW, BMW, Audi, Mewa and Provinzial as well as SMEs.

moveXM empowers companies to manage their Customer Experience with 4 scalable modules that help to collect and analyze customer feedback along the entire customer journey and across all touchpoints, respond promptly to complaints, derive actionable insights and initiate sustainable improvement measures.

We call that the “XM Cycle” of continous improvement:
1. Listen & Measure: What do your customers think about you?
2. Care & Engage: What needs to be done immediately?
3. Analyze & Understand: What can you learn from gained insights?
4. Plan & Improve: How can you improve satisfaction and CX?

The XM Cycle facilitates continuous improvement of the customer experience in a results-oriented manner.

moveXM is a brand of TTR Group, a German CX-Management pioneer based in Frankfurt am Main, providing solutions for improving customer satisfaction and customer centricity at the highest level since 1995.

t3n, the magazine of the digital economy, delivers current developments and trends in the internet industry online and in the quarterly print magazine. The editorial team provides well-founded and practical information about e-business, social media, web technology and design as well as digital future topics and provides all the relevant information for success in digital business. t3n offers useful content for a unique, dedicated community: web workers and creatives, startup founders and managers, marketers and media makers.

OnlineMarketing.de is the leading, German-speaking portal for online marketing topics. With round about 240,000 visits a month this portal applies to be the signifier of the branche. Beside daily scoop, news, hints and expert interviews OnlineMarketing.de also provides an index of providers and a job exchange for the branche.

As Europe's largest multidisciplinary agency for voice experiences, we vibrate for standalone voice projects and for developing customized voice apps for Amazon Alexa and Google Assistant. The most important thing for us: we don't just program machines, we develop intuitive brand experiences around voice.

Sitecore is the leading provider of end-to-end digital experience software. Our SaaS-enabled, composable platform empowers brands to deliver unforgettable customer interactions.

Shopgate offers a suite of modern commerce solutions with its brand retail.red, designed to activate the vision of innovative retailers to help them drive in-store traffic, lift revenue and create the ultimate customer experience while reducing the total cost of ownership. Powered by the retail.red platform, these commerce solutions are specifically designed for the custom needs and extensibility of mid-market retailers. What’s more, the solutions give forward-thinking retailers the edge needed to build true omnichannel experiences that today’s consumers demand.

Creatio ist ein globaler Anbieter einer Plattform zur Automatisierung von Branchen-Workflows sowie CRM mit No-Code und einem maximalen Grad an Freiheit. Auf unserer Plattform werden täglich Millionen von Workflows in über 100 Ländern von Tausenden unserer Kunden ausgeführt. Echte Fürsorge für unsere Kunden und Partner ist ein wesentlicher Bestandteil der Creatio DNA.