Digitale Kundenerfahrung - Special AI Edition 2026
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24.11.2026 - 26.11.2026
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Leipzig
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8 members
Member priorities
Marketing Planning & Controlling
6-
Marketing Automation
2 -
Marketing Research
1 -
Competitive Analysis
1 -
Marketing Reporting
1 -
Marketing Performance Management
1 -
Tracking Marketing Costs
1 -
Proving Marketing Return On Investment
1 -
Marketing Balanced Scorecard
1 -
Marketing Key Performance Indicators
1 -
Strategic Marketing Planning
1 -
Online Marketing Strategy
1 -
Web Controlling and Analytics
1
Customer Relationship Management
6-
Customer Service Strategies
4 -
Automated Customer Support & Service
3 -
Omnichannel Touchpoints
3 -
Customer Experience Management
2 -
Service Center Management
1 -
Customer Centricity
1 -
Chatbots
1 -
Customer Journey Mapping
1 -
Customer Intelligence
1 -
Call Center Management
1 -
Social Complaint Management
1 -
Partner Management
1 -
CRM Outsourcing
1 -
Data Quality and CRM Systems
1 -
Net Promoter Score
1
Voice-Connected Business
6-
Emotion Recognition in Voice Applications
1 -
Voice Assistants in the Workplace
1 -
Smart Home
1 -
Connected Home
1 -
Connected Car
1 -
Speech Recognition and NLP
1 -
Conversational AI
1 -
Voice Application Security
1 -
Holistic Voice Customer Experience
1 -
Third-Party Voice Apps & Services
1 -
Voice Platform Selection
1 -
Voice Marketing and Digital Strategy
1 -
Voice User Interfaces
1 -
Voice-Connected Product Positioning
1 -
Voice Assistant Hardware Engineering
1
Artificial Intelligence
6-
LLM Security and Compliance
1 -
LLM Strategy and Governance
1 -
LLM Processing and Integration
1 -
Generative AI
1 -
Neuromorphic Computing
1 -
AI in the Internet of Things
1 -
Algorithmic Game Theory and Computational Mechanism Design
1 -
Recommender Systems
1 -
Natural Language Processing
1 -
Computer Vision
1 -
Robotics and AI
1 -
Reinforcement Learning
1 -
Machine Learning
1 -
Deep Learning
1
Business Partners
About the Think Tank
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