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Achim Schuch

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About

  • Country Manager DACH at Dialog Group EU
  • Information Technology and Services
  • Marburg an der Lahn, Germany

Interests
  • Common
  • Vendor

My Knowledge Level
AI in the Internet of Things Deep Learning Machine Learning Natural Language Processing Robotics and AI
My Personal Interests
Automated Customer Support & Service Customer Loyalty Customer Service Strategies Customer Value Net Promoter Score
My Job Priorities
Automated Customer Support & Service Call Center Management Chatbots Customer Journey Mapping Customer Retention und Churn Prevention

Artificial Intelligence

AI in the Internet of Things
My Knowledge Level
My Personal Interests
My Job Priorities
Deep Learning
My Knowledge Level
My Personal Interests
My Job Priorities
Machine Learning
My Knowledge Level
My Personal Interests
My Job Priorities
Natural Language Processing
My Knowledge Level
My Personal Interests
My Job Priorities
Robotics and AI
My Knowledge Level
My Personal Interests
My Job Priorities

Cloud Computing

Cloud Apps
My Knowledge Level
My Personal Interests
My Job Priorities
Cloud Business Models
My Knowledge Level
My Personal Interests
My Job Priorities
Cloud Certification / Standardization / Trust
My Knowledge Level
My Personal Interests
My Job Priorities
Cloud Platforms for Cloud Providers
My Knowledge Level
My Personal Interests
My Job Priorities
Cross-Border Cloud Implementation
My Knowledge Level
My Personal Interests
My Job Priorities

Customer Relationship Management

Automated Customer Support & Service
My Knowledge Level
My Personal Interests
My Job Priorities
CRM Outsourcing
My Knowledge Level
My Personal Interests
My Job Priorities
CRM in the Cloud
My Knowledge Level
My Personal Interests
My Job Priorities
Call Center Management
My Knowledge Level
My Personal Interests
My Job Priorities
Chatbots
My Knowledge Level
My Personal Interests
My Job Priorities

Digital Transformation

Big Data Analytics
My Knowledge Level
My Personal Interests
My Job Priorities
Content Strategy for Social Media
My Knowledge Level
My Personal Interests
My Job Priorities
Data Acquisition
My Knowledge Level
My Personal Interests
My Job Priorities
Data Insights
My Knowledge Level
My Personal Interests
My Job Priorities
Digital Disruption
My Knowledge Level
My Personal Interests
My Job Priorities

IT Innovation / Product Management

IT Innovation Culture
My Knowledge Level
My Personal Interests
My Job Priorities
IT Product Lifecycle Management
My Knowledge Level
My Personal Interests
My Job Priorities
IT Requirements Management
My Knowledge Level
My Personal Interests
My Job Priorities
Internal IT Pricing
My Knowledge Level
My Personal Interests
My Job Priorities

Target Groups and Marketing Fields

B2B Marketing
My Knowledge Level
My Personal Interests
My Job Priorities

Challenges

Downsizing
Currently dealing with
Has experience with
Greenfield Project
Currently dealing with
Has experience with
International Expansion
Currently dealing with
Has experience with
Major Business Transformation
Currently dealing with
Has experience with
Market Entry of a New Competitor
Currently dealing with
Has experience with
Post Merger Integration
Currently dealing with
Has experience with
Re-Branding
Currently dealing with
Has experience with

Budget

I'm responsible for a budget of 200000 USD

I influence a budget of 1000000 USD

Contact Information

There is no public contact information for this user.

Elevator Pitch

We are the boutique store for modern omnichannel customer communication solutions, starting from classic paper-based processes up to digital, chatbots, interactive personalized videos, and process-oriented customer service solutions.

Positions

Dialog Group EU
Country Manager DACH
Dialog Group EU
Country Manager DACH
Dialog Group
Country Manager

Presentations of Achim Schuch
Unlimited
Digitale Kundenbeziehungen müssen nicht kompliziert oder unpersönlich sein

Achim Schuch, Country Manager at Dialog Group

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