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Marcus Nessler

About

Head of Customer Experience at Samsung Electronics

Consumer Electronics

Schwalbach / Ts., Germany

Interests
  • Common
  • Vendor

My Knowledge Level
Chatbots Content Strategy for Social Media Customer Loyalty Customer Service Strategies Conversational AI
My Personal Interests
Chatbots Content Strategy for Social Media Conversational AI Customer Loyalty Customer Service Strategies
My Job Priorities
Chatbots Content Strategy for Social Media Conversational AI Customer Loyalty Voice User Interfaces

Customer Relationship Management

Chatbots

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Loyalty

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Service Strategies

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Centricity

My Knowledge Level
My Personal Interests
My Job Priorities

Omnichannel Touchpoints

My Knowledge Level
My Personal Interests
My Job Priorities

Digital Transformation

Content Strategy for Social Media

My Knowledge Level
My Personal Interests
My Job Priorities

Voice-Connected Business

Conversational AI

My Knowledge Level
My Personal Interests
My Job Priorities

Voice User Interfaces

My Knowledge Level
My Personal Interests
My Job Priorities

Market Communications

Social Media Marketing

My Knowledge Level
My Personal Interests
My Job Priorities

Sales Management

eCommerce

My Knowledge Level
My Personal Interests
My Job Priorities
 

Contact Information

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Elevator Pitch

My expertise is in Content Strategy for Social Media, Chatbots, Customer Loyalty and I am most involved in Content Strategy for Social Media, Chatbots, and Conversational AI.

Positions

Samsung Electronics

Head of Customer Experience

Samsung Electronics

Head of Customer Experience

Samsung Electronics GmbH

Head of Customer Experience