Dirk Brinkmann
Jobtitle
VP Digital Experience
Company
arvato Systems GmbH
Industry
Information Technology and Services
Location
München, Germany
Think tanks
Interests
- Automated Customer Support & Service
- CRM Outsourcing
- Digital Branding
- Rebranding
- CRM in the Cloud
Areas
-
Brand Management
MY WORK PREFERENCES -
Brand Engagement
-
Brand Implementation
-
Brand Strategy
-
Digital Branding
-
Rebranding
-
Customer Relationship Management
MY WORK PREFERENCES -
Automated Customer Support & Service
-
Call Center Management
-
Chatbots
-
Closed Loop Marketing
-
Collaborative CRM
-
CRM in the Cloud
-
CRM Outsourcing
-
Customer Acquisition
-
Customer Centricity
-
Customer Experience Management
-
Customer Intelligence
-
Customer Interface
-
Customer Journey Mapping
-
Customer Loyalty
Contact Information
There is no public contact information for this user.
Elevator Pitch
My expertise is in Digital Branding, Rebranding, Automated Customer Support & Service and I am most involved in Digital Branding, Rebranding, and Automated Customer Support & Service.
Positions
VP Digital Experience
VP Digital Experience
VP Digital Experience
Presentations of Dirk Brinkmann
Unlimited
Kundenaktivierung mit neuen Inhaltsformen
Thorsten Heger, Vice President Leben & Leute at Gruner + Jahr ‑ RTL Deutschland; Dirk Brinkmann, Vice President Digital Experience at Arv...