Tuan Le
Jobtitle
Senior Service Delivery Manager
Company
limehome
Industry
Hospitality
Location
München, Germany
Think tanks
Interests
- Automated Customer Support & Service
- Customer Experience Management
- CRM Outsourcing
- Customer Service Strategies
- Call Center Management
Areas
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Customer Relationship Management
MY WORK PREFERENCES -
Automated Customer Support & Service
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Call Center Management
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Chatbots
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Closed Loop Marketing
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Collaborative CRM
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CRM in the Cloud
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CRM Outsourcing
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Customer Acquisition
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Customer Centricity
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Customer Experience Management
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Customer Intelligence
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Customer Interface
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Customer Journey Mapping
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Customer Lifecycle Management
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Customer Loyalty
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Customer Relationship Management (CRM)
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Customer Service Strategies
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Customer Value
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Data Quality and CRM Systems
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Emotional Relationship Management
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Net Promoter Score
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Omnichannel Touchpoints
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Partner Management
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Social and Online CRM
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Social Complaint Management
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Social Scores
Contact Information
There is no public contact information for this user.
Elevator Pitch
My expertise is in Customer Service Strategies, Automated Customer Support & Service, Customer Experience Management and I am most involved in Automated Customer Support & Service, Customer Service Strategies, and Customer Experience Management.
Positions
Senior Service Delivery Manager
Senior Service Delivery Manager
Senior Service Delivery Manager
Presentations of Tuan Le
Unlimited
Erfolgreiche Customer Experience ohne Customer Contact - Hotellerie der...
Julia Zuber, Senior Customer Insights Manager at Limehome; Tuan Le, Senior Service Delivery Manager at Limehome