The leading business conference

The On- and Offline Classroom for Business Leaders

"I liked the event very much - the speakers were very high class and I had great conversations with other participants and I generated valuable business contacts."

Anett Hötzel

Head of Digitalization

Felix Schöller Group

"A great forum for discussing new ideas, making new contacts and learning from others. Good mix across industries, company sizes and their challenges."

Pranjal Kothari

CDO

Sparkasse Bremen

"The high quality of the speakers and their exciting presentations were very remarkable! The event offers excellent networking opportunities."

Alfred Lief

Future Solutions

Airbus

How It Works

Like-minded peers show their latest developments, successes and failures in case study presentations
Get access easily to all speakers and delegates through Q&A sessions and hands-on workshops
Network face-to face as well as engage in the online Think Tank

Facts

Limited to

200

Attendees
Limited to

100

Companies

45

Speakers

80/20

End User / Vendor Ratio

Why attend?

Move freely between the tracks
Customize your program
Attend the sessions of most interest

Agenda

First day of conference

THURSDAY, NOVEMBER 11TH

9:00

Conference Opening by the Organizer and Welcome to the Moderator

Dr. Christoph Esslinger

Founder & Managing Director
VUI.agency
Deutschland

Conference Opening by the Organizer and Welcome to the Moderator

Dr. Christoph Esslinger

Founder & Managing Director
VUI.agency
Deutschland

9:15

Hannes Ricklefs

Lead Architect ‑ Technology, Strategy & Architecture
BBC
United Kingdom

Products and Pilots in Voice

Rob Farnell

Creative Director for Voice & AI
BBC
United Kingdom

9:45

Dr. Laura Dreessen

Conversational AI Strategist & VUI Architect
VUI.agency
Germany

Swisscom Voice Assistant - A Holistic Digital Customer Experience

Mihajlo Zivkovic

Program Manager Voice
Swisscom
Switzerland

10:15

“Nobody Can Separate Good Friends” - Loyalty to a Global Brand

Benjamin Steen

Head of Customer Care ‑ Digital Licencing & Stadium
FC Bayern München
Deutschland

10:45

Coffee Break with Networking

11:15

Niklas Timmermann

Founder
Skillshot
Germany

Brand Development in Esports - How Interstuhl Became a National Pioneer for Gaming Chairs with Backforce

Stefan Krumme

Head of Backforce
Backforce
Germany

11:45

Mirko Knoll

Senior Manager Connected Devices
Deutsche Telekom
Germany

Voice Undresses You

Bernhard Hochstätter

Executive Product Manager & Tribe Lead Voice Platform
Deutsche Telekom
Germany

12:15

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Swisscom Voice Assistant - A Holistic Digital Customer Experience

Dr. Laura Dreessen (VUI.agency)
and
Mihajlo Zivkovic (Swisscom)

Brand Development in Esports - How Interstuhl Became a National Pioneer for Gaming Chairs with Backforce

Niklas Timmermann (Skillshot)
and
Stefan Krumme (Backforce)

Voice Undresses You

Mirko Knoll (Deutsche Telekom)
and
Bernhard Hochstätter (Deutsche Telekom)

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Swisscom Voice Assistant - A Holistic Digital Customer Experience

Dr. Laura Dreessen (VUI.agency)
and
Mihajlo Zivkovic (Swisscom)

Brand Development in Esports - How Interstuhl Became a National Pioneer for Gaming Chairs with Backforce

Niklas Timmermann (Skillshot)
and
Stefan Krumme (Backforce)

Voice Undresses You

Mirko Knoll (Deutsche Telekom)
and
Bernhard Hochstätter (Deutsche Telekom)

13:00

Lunch with Networking

14:30

New Growth Needs New Metrics - Sustainability in Digital Product Development

Alexander Werle

Principal Consultant Life & Smart Technology
diffferent
Germany

Carsten Pietruck

Director Digital Solutions & Services
ABUS August Bremicker Söhne
Deutschland

Alexander Werle

Principal Consultant Life & Smart Technology
diffferent
Germany

New Growth Needs New Metrics - Sustainability in Digital Product Development

Carsten Pietruck

Director Digital Solutions & Services
ABUS August Bremicker Söhne
Deutschland

15:00

Challenges and Opportunities with Voice for Radio Broadcasters

Tomas Granryd

Head of Voice Platforms
Swedish Radio
Sweden

Challenges and Opportunities with Voice for Radio Broadcasters

Tomas Granryd

Head of Voice Platforms
Swedish Radio
Sweden

15:30

Data-Driven Product Design for Voice Assistants in Customer Service

Sven Vanoeteren

Voice & Conversation ‑ User Experience Designer
ERGO
Germany

Sebastian Groth

Product Owner für Voice Assistants & Conversational Services
ERGO
Germany

Sven Vanoeteren

Voice & Conversation ‑ User Experience Designer
ERGO
Germany

Data-Driven Product Design for Voice Assistants in Customer Service

Sebastian Groth

Product Owner für Voice Assistants & Conversational Services
ERGO
Germany

16:00

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Voice-Connected Business Europe

New Growth Needs New Metrics - Sustainability in Digital Product Development

Alexander Werle (diffferent)
and
Carsten Pietruck (ABUS August Bremicker Söhne)

Challenges and Opportunities with Voice for Radio Broadcasters

Tomas Granryd (Swedish Radio)

Data-Driven Product Design for Voice Assistants in Customer Service

Sven Vanoeteren (ERGO)
and
Sebastian Groth (ERGO)

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Voice-Connected Business Europe

New Growth Needs New Metrics - Sustainability in Digital Product Development

Alexander Werle (diffferent)
and
Carsten Pietruck (ABUS August Bremicker Söhne)

Challenges and Opportunities with Voice for Radio Broadcasters

Tomas Granryd (Swedish Radio)

Data-Driven Product Design for Voice Assistants in Customer Service

Sven Vanoeteren (ERGO)
and
Sebastian Groth (ERGO)

16:45

Coffee Break with Networking

17:15

Multilingual Conversation Design

Margareth Jabczynski

Lead Conversation Designer
Vodafone
Germany

Multilingual Conversation Design

Margareth Jabczynski

Lead Conversation Designer
Vodafone
Germany

17:45

Designing CX of Tomorrow

Kristina Siepmann

Digital Innovation & Conversational Design
Nestlé
Germany

Designing CX of Tomorrow

Kristina Siepmann

Digital Innovation & Conversational Design
Nestlé
Germany

18:15

Designing for More Natural Conversations - Challenges and Solutions

Michael McTear

Expert in Spoken Language Technologies & Conversational Interfaces
Ulster University
Irland

Designing for More Natural Conversations - Challenges and Solutions

Michael McTear

Expert in Spoken Language Technologies & Conversational Interfaces
Ulster University
Irland

18:45

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Voice-Connected Business Europe

Designing CX of Tomorrow

Kristina Siepmann (Nestlé)

Designing for More Natural Conversations - Challenges and Solutions

Michael McTear (Ulster University)

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Voice-Connected Business Europe

Designing CX of Tomorrow

Kristina Siepmann (Nestlé)

Designing for More Natural Conversations - Challenges and Solutions

Michael McTear (Ulster University)

19:30

Summary of the First Day of the Conference and Start-Up Pitches

20:00

Evening Reception with Sparkling Wine, Snacks and Networking

Engage in exciting conversations. Strengthen your network after a day full of knowledge sharing, groundbreaking presentations, and interesting conversations. Join delegates and speakers in the relaxed atmosphere of the event venue.

Second day of conference

FRIDAY, NOVEMBER 12TH

9:00

Day 2 Opening by the Organizer and Welcome to the Moderator

Dr. Christoph Esslinger

Founder & Managing Director
VUI.agency
Deutschland

Day 2 Opening by the Organizer and Welcome to the Moderator

Dr. Christoph Esslinger

Founder & Managing Director
VUI.agency
Deutschland

9:15

Making Lemonade out of Lemons - How to Drive Significant Change in Marketing During a Crisis

Peter Glade

Commercial Director
SunExpress Airlines
Germany

9:45

Key Success Factors to Become an Endemic Esports Brand

Sebastian Hornung

Senior Manager Branded Entertainment
Porsche
Germany

10:15

Launching an Endemic Brand – in the Age of Esports Mayhem

Maja Sand-Grimnitz

Director Global Marketing & Gaming
EPOS
Denmark

10:45

Coffee Break with Networking

11:15

Conversational Interfaces and the Human Experience

Paulo Azevedo

Senior Solutions Architect Voice Assistants and Customer Service
FlixBus
Germany

Dr. Carmen Martínez

Senior Conversational UX Designer
FlixBus
Deutschland

Paulo Azevedo

Senior Solutions Architect Voice Assistants and Customer Service
FlixBus
Germany

Conversational Interfaces and the Human Experience

Dr. Carmen Martínez

Senior Conversational UX Designer
FlixBus
Deutschland

11:45

SPEAKER - A Speech Assistant Platform »Made in Germany«

Carolina Held

Business Development Manager
Fraunhofer IAIS
Germany

Dorothee Kitz

Business Development Manager
Fraunhofer IAIS
Germany

Carolina Held

Business Development Manager
Fraunhofer IAIS
Germany

SPEAKER - A Speech Assistant Platform »Made in Germany«

Dorothee Kitz

Business Development Manager
Fraunhofer IAIS
Germany

12:15

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Voice-Connected Business Europe

Key Success Factors to Become an Endemic Esports Brand

Sebastian Hornung (Porsche)

SPEAKER - A Speech Assistant Platform »Made in Germany«

Carolina Held (Fraunhofer IAIS)
and
Dorothee Kitz (Fraunhofer IAIS)

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Voice-Connected Business Europe

Key Success Factors to Become an Endemic Esports Brand

Sebastian Hornung (Porsche)

SPEAKER - A Speech Assistant Platform »Made in Germany«

Carolina Held (Fraunhofer IAIS)
and
Dorothee Kitz (Fraunhofer IAIS)

13:00

Lunch with Networking

14:30

Aravoices – Exclusive Synthetic Voices for Media Brands

Anne Küpper

Product Lead Audio and Voice Tech
Axel Springer Ideas Engineering
Germany

14:45

Local CX in 
a Global eCommerce Platform

Matthias Boulliung

International eCommerce Platform Product Owner
Nestlé
Switzerland

15:15

The Missing Link - The Importance of Emotions in the Digital World

Goh Hirose

Acceleration Leader & Startup Investment/Relations Manager
BNP Paribas Cardif
France

15:30

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Aravoices – Exclusive Synthetic Voices for Media Brands

Anne Küpper (Axel Springer Ideas Engineering)

Local CX in 
a Global eCommerce Platform

Matthias Boulliung (Nestlé)

Engage with speakers in extended Q&A sessions to dive deeper into the topics:

Aravoices – Exclusive Synthetic Voices for Media Brands

Anne Küpper (Axel Springer Ideas Engineering)

Local CX in 
a Global eCommerce Platform

Matthias Boulliung (Nestlé)

16:15

End of the Conference

Book Your Tickets

Tickets

Last-Minute Conference Pass

Vendors and consultants must book the Vendor Conference Pass to attend the conference.

€1.799,00

Last-Minute Vendor Conference Pass

View pass description

€1.999,00

Last-Minute Government Conference Pass

View pass description

€699,00

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Think Tank

As a registered attendee, visit the event’s online think tank where you can see your fellow attendees’ profiles and priorities to get in touch, arrange meetings and collaborate with your best networking opportunities. Also, your conference documentation awaits you in this World Class Business Leaders think tank.

Visit the Think Tank  How to Use the Think Tank? 

Downloads

Are you looking to make the most of your experience at the upcoming event? Take advantage of our exclusive event material!

Download our networking strategies guide, our confirmed speaker's list and much more.

Plus, gain access to exclusive content before and after the event.

Don't miss this opportunity to maximize your return on investment in the event and make the most of your experience! Download additional materials about the conference. You will find flyers, logos, banners, signature templates, and press releases.

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