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Sascha Salzner

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Jobtitle

Customer Touchpoint Expert

Company

ERBACHER the food family

Industry

Food & Beverages

Location

Frankfurt, Deutschland

Think tanks
Digitale Kundenerfahrung 2027
KI-getriebene Transformation: Kulturwandel und Arbeit 2027
Digitale Transformation - Mensch und Technologie 2027

Interests

  • Digital Marketing
  • Customer Experience Management
  • Net Promoter Score
  • Omnichannel Touchpoints
  • Customer Centricity

Areas

  • Customer Relationship Management

    MY WORK PREFERENCES
  • Customer Centricity
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Loyalty
  • Net Promoter Score
  • Omnichannel Touchpoints
  • Voice of Customer & Customer Insights

  • Market Communications

    MY WORK PREFERENCES
  • Digital Marketing

Contact Information

There is no public contact information for this user.

Elevator Pitch

My expertise is in Customer Experience Management, Customer Journey Mapping, Customer Centricity and I am most involved in Customer Experience Management, Customer Centricity, and Net Promoter Score.

Positions

Online Marketing Manager
January 2020 - May 2024
Customer Touchpoint Expert
June 2024 - Present