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Jorge Soto

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Jobtitle

Product Owner

Company

Punto Ticket

Industry

Media & Entertainment

Location

Santiago, Metropolitana, Chile

Interests

  • Customer Centricity
  • Call Center Management
  • Chatbots
  • Collaborative CRM
  • Customer Experience Management

Areas

  • Artificial Intelligence

    MY WORK PREFERENCES
  • Generative AI

  • Customer Relationship Management

    MY WORK PREFERENCES
  • Call Center Management
  • Chatbots
  • Collaborative CRM
  • Customer Centricity
  • Customer Experience Management
  • Customer Intelligence
  • Customer Interface
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Customer Loyalty
  • Customer Relationship Management (CRM)
  • Customer Service Strategies
  • Customer Value
  • Data Quality and CRM Systems
  • Voice of Customer & Customer Insights

  • Knowledge Management / Collaboration

    MY WORK PREFERENCES
  • Knowledge Management
  • Product Data Management

  • Logistics Technology & IT

    MY WORK PREFERENCES
  • Autonomous Logistics

Contact Information

There is no public contact information for this user.

Elevator Pitch

My expertise is in Generative AI, Call Center Management, Autonomous Logistics and I am most involved in Chatbots, Call Center Management, and Collaborative CRM.

Positions

Product Owner