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Jens Zimmermann

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Jobtitle

Group Lead CX Journey Teams

Company

Vodafone

Industry

Telecommunications

Location

Düsseldorf, Germany

Interests

  • Customer Centricity
  • Customer Journey Mapping

Areas

  • Customer Relationship Management

    MY WORK PREFERENCES
  • Customer Centricity
  • Customer Journey Mapping

Contact Information

There is no public contact information for this user.

Elevator Pitch

My expertise is in Customer Centricity, Customer Journey Mapping and I am most involved in Customer Centricity and Customer Journey Mapping.

Positions

Group Lead CX Journey Teams
Group Lead CX Journey Teams

Presentations of Jens Zimmermann

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Journey Management verankern: Warum es für Kunden wie Unternehmen ein Game...

Jens Zimmermann, Group Lead CX Journey Teams, Vodafone; Christian Berlt, Head of department | Customer Experience, Vodafone