IT Change Management
IT Innovation Culture
IT Support / Contact Center
Agile IT Processes
Application Security
My Personal Interests
Agile IT Processes
Application Security
IT Change Management
IT Innovation Culture
Generative AI
My Job Priorities
IT Change Management
IT Innovation Culture
Agile IT Processes
Application Security
Business Intelligence Implementation
IT Architecture
Agile IT Processes
My Knowledge Level
My Personal Interests
My Job Priorities
IT Risk / Security Management
Application Security
My Knowledge Level
My Personal Interests
My Job Priorities
IT Infrastructure
Big Data
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My Personal Interests
My Job Priorities
Configuration Management
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My Personal Interests
My Job Priorities
IT Strategy / Metrics
Business Intelligence Implementation
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My Personal Interests
My Job Priorities
Data Center Performance Management
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My Personal Interests
My Job Priorities
IT-driven Product / Process Quality Improvement
My Knowledge Level
My Personal Interests
My Job Priorities
Cloud Computing
Cloud Apps
My Knowledge Level
My Personal Interests
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Cloud Business Models
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My Personal Interests
My Job Priorities
Cloud Certification / Standardization / Trust
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My Personal Interests
My Job Priorities
Voice-Connected Business
Conversational AI
My Knowledge Level
My Personal Interests
My Job Priorities
Emotion Recognition in Voice Applications
My Knowledge Level
My Personal Interests
My Job Priorities
Speech Recognition and NLP
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My Personal Interests
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Voice User Interfaces
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Artificial Intelligence
Generative AI
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My Job Priorities
Machine Learning
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My Personal Interests
My Job Priorities
Natural Language Processing
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IT Change / Project Management
IT Change Management
My Knowledge Level
My Personal Interests
My Job Priorities
IT Support / Contact Center
My Knowledge Level
My Personal Interests
My Job Priorities
IT Innovation / Product Management
IT Innovation Culture
My Knowledge Level
My Personal Interests
My Job Priorities
Contact Information
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Elevator Pitch
My expertise is in IT Change Management, IT Innovation Culture, IT Support / Contact Center and I am most involved in IT Change Management, IT Innovation Culture, and Agile IT Processes.