Herman Witzel
Jobtitle
AI Strategy
Company
DKB Bank
Industry
Banking
Location
Potsdam, Germany
Interests
- Call Center Management
- Generative AI
- Customer Service Strategies
- Automated Customer Support & Service
- Chatbots
Areas
-
Artificial Intelligence
MY WORK PREFERENCES -
AI in the Internet of Things
-
Algorithmic Game Theory and Computational Mechanism Design
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Computer Vision
-
Deep Learning
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Generative AI
-
Machine Learning
-
Natural Language Processing
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Neuromorphic Computing
-
Recommender Systems
-
Reinforcement Learning
-
Robotics and AI
-
Customer Relationship Management
MY WORK PREFERENCES -
Automated Customer Support & Service
-
Call Center Management
-
Chatbots
-
Customer Centricity
-
Customer Service Strategies
Contact Information
There is no public contact information for this user.
Elevator Pitch
My expertise is in Customer Service Strategies, Generative AI, Automated Customer Support & Service and I am most involved in Customer Service Strategies, Generative AI, and Automated Customer Support & Service.
Positions
AI Strategy
January 2025 - Present
Presentations of Herman Witzel
Unlimited
Vom KI-Chatbot zum Digital Agent: Die Zukunft des Kundenservice
Herman Witzel Produktverantwortlicher AI Kundenservice DKB Bank