Christian Seiberl
Jobtitle
Customer Workflow & CRM Lead
Company
iTSM Group
Industry
Information Technology & Services
Location
Steyregg, Austria
Budget
I'm responsible for a budget of
4000000 USD
I influence a budget of
5000000 USD
Interests
- Automated Customer Support & Service
- Chatbots
- Conversational AI
- Customer Experience Management
- Customer Centricity
Areas
-
Artificial Intelligence
MY WORK PREFERENCES -
AI Readiness and Workforce Upskilling
-
AI Strategy, Governance and Operating Models
-
Generative AI
-
Customer Relationship Management
MY WORK PREFERENCES -
Automated Customer Support & Service
-
Chatbots
-
CRM in the Cloud
-
Customer Centricity
-
Customer Experience Management
-
Customer Service Strategies
-
Omnichannel Touchpoints
-
Partner Management
-
Service Center Management
-
Market Communications
MY WORK PREFERENCES -
Customer Portals
-
Multi Channel Management
-
Omnichannel Marketing
-
Online Communications
-
Sales Management
MY WORK PREFERENCES -
Sales and Marketing Alignment
-
Voice-Connected Business
MY WORK PREFERENCES -
Conversational AI
Contact Information
There is no public contact information for this user.
Elevator Pitch
My expertise is in Automated Customer Support & Service, Chatbots, Customer Centricity and I am most involved in Automated Customer Support & Service, Chatbots, and Customer Centricity.
Positions
Customer Workflow & CRM Lead
June 2021 - Present