Customer Experience Management
Omnichannel Touchpoints
Recommender Systems
CRM in the Cloud
Collaborative CRM
My Personal Interests
Customer Experience Management
Omnichannel Touchpoints
AI in the Internet of Things
Algorithmic Game Theory and Computational Mechanism Design
Deep Learning
My Job Priorities
Customer Experience Management
Omnichannel Touchpoints
AI in the Internet of Things
Algorithmic Game Theory and Computational Mechanism Design
Deep Learning
Customer Relationship Management
Customer Experience Management
My Knowledge Level
My Personal Interests
My Job Priorities
Omnichannel Touchpoints
My Knowledge Level
My Personal Interests
My Job Priorities
Automated Customer Support & Service
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My Personal Interests
My Job Priorities
CRM Outsourcing
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My Personal Interests
My Job Priorities
CRM in the Cloud
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My Personal Interests
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Call Center Management
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My Job Priorities
Collaborative CRM
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My Personal Interests
My Job Priorities
Customer Acquisition
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My Personal Interests
My Job Priorities
Customer Centricity
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My Personal Interests
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Customer Intelligence
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Customer Interface
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Customer Journey Mapping
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Customer Lifecycle Management
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Customer Loyalty
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Customer Retention und Churn Prevention
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Customer Service Strategies
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My Personal Interests
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Customer Value
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Data Quality and CRM Systems
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Emotional Relationship Management
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Net Promoter Score
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My Personal Interests
My Job Priorities
Artificial Intelligence
AI in the Internet of Things
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My Personal Interests
My Job Priorities
Algorithmic Game Theory and Computational Mechanism Design
My Knowledge Level
My Personal Interests
My Job Priorities
Deep Learning
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My Personal Interests
My Job Priorities
Generative AI
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My Personal Interests
My Job Priorities
Machine Learning
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My Personal Interests
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Natural Language Processing
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Recommender Systems
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My Personal Interests
My Job Priorities
Reinforcement Learning
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Robotics and AI
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Automation & Advanced Manufacturing Technologies
Business Intelligence Applications
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Brand Management
Brand Engagement
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Brand Implementation
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Brand Strategy
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Digital Branding
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Cloud Computing
Cloud Apps
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Cloud Business Models
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Cloud Platforms for Cloud Providers
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My Job Priorities
Contact Information
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Elevator Pitch
My expertise is in Omnichannel Touchpoints, Customer Experience Management, Recommender Systems and I am most involved in Omnichannel Touchpoints, Customer Experience Management, and AI in the Internet of Things.