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Jens Erasmus

Connect with Jens Erasmus and discover smarter networking with World Class Business Leaders

About

  • Global Director Business Transformation at ZF Group
  • Machinery
  • Hannover, Germany

Interests
  • Common
  • Vendor

My Knowledge Level
Automated Customer Support & Service Digital Innovation Customer Centricity Customer Journey Mapping Digital Strategy
My Personal Interests
Customer Journey Mapping Digital Strategy Customer Centricity Digital Innovation Automated Customer Support & Service
My Job Priorities
Customer Journey Mapping Digital Strategy Customer Centricity Digital Innovation Automated Customer Support & Service

Customer Relationship Management

Automated Customer Support & Service
My Knowledge Level
My Personal Interests
My Job Priorities
Customer Centricity
My Knowledge Level
My Personal Interests
My Job Priorities
Customer Journey Mapping
My Knowledge Level
My Personal Interests
My Job Priorities

Digital Transformation

Digital Innovation
My Knowledge Level
My Personal Interests
My Job Priorities
Digital Strategy
My Knowledge Level
My Personal Interests
My Job Priorities

Challenges

Downsizing
Currently dealing with
Has experience with
Major Business Transformation
Currently dealing with
Has experience with
Post Merger Integration
Currently dealing with
Has experience with

Contact Information

There is no public contact information for this user.

Elevator Pitch

My expertise is in Automated Customer Support & Service, Digital Innovation, Customer Centricity and I am most involved in Customer Journey Mapping, Digital Strategy, and Customer Centricity.

Positions

ZF Group
Global Director Business Transformation
ZF Group
Global Director Business Transformation
ZF Group
Director Business Transformation