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Jens Erasmus

Connect with Jens Erasmus and discover smarter networking with World Class Business Leaders

Jobtitle

Global Director Business Transformation

Company

ZF Group

Industry

Machinery

Location

Hannover, Germany

Think tanks
World Class Digital Transformation & Innovation 2024
World Class Digital Transformation & Innovation 2025

Interests

  • Customer Journey Mapping
  • Digital Strategy
  • Customer Centricity
  • Digital Innovation
  • Automated Customer Support & Service

Areas

  • Customer Relationship Management

    MY WORK PREFERENCES
  • Automated Customer Support & Service
  • Customer Centricity
  • Customer Journey Mapping

  • Digital Transformation

    MY WORK PREFERENCES
  • Digital Innovation
  • Digital Strategy

Challenges

  • Downsizing

    Currently Dealing With | Has Experience With

  • Major Business Transformation

    Currently Dealing With | Has Experience With

  • Post Merger Integration

    Currently Dealing With | Has Experience With

Contact Information

There is no public contact information for this user.

Elevator Pitch

My expertise is in Automated Customer Support & Service, Digital Innovation, Customer Centricity and I am most involved in Customer Journey Mapping, Digital Strategy, and Customer Centricity.

Positions

Global Director Business Transformation
Global Director Business Transformation
Director Business Transformation