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Stefan Wörnle

About

Manager - Customer Intelligence, Experience, Care, Loyalty & Retention at MediaMarktSaturn Retail Group GmbH

Retail

München, Germany

Interests
  • Common
  • Vendor

My Knowledge Level
Customer Experience Management Digital Marketing Brand Strategy Customer Journey Mapping Customer Loyalty
My Personal Interests
Customer Experience Management Digital Marketing Customer Journey Mapping Customer Loyalty Customer Surveys
My Job Priorities
Customer Experience Management Digital Marketing Customer Journey Mapping Customer Loyalty Customer Surveys

Customer Relationship Management

Customer Experience Management

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Intelligence

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Journey Mapping

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My Personal Interests
My Job Priorities

Customer Loyalty

My Knowledge Level
My Personal Interests
My Job Priorities

Market Communications

Digital Marketing

My Knowledge Level
My Personal Interests
My Job Priorities

Brand Management

Brand Engagement

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My Personal Interests
My Job Priorities

Brand Implementation

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My Personal Interests
My Job Priorities

Brand Strategy

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My Personal Interests
My Job Priorities

Co-Branding / Brand Partnerships

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My Job Priorities

Digital Branding

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My Job Priorities

Market Research

Customer Surveys

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My Job Priorities

New Product / Service Development

User-Centered Design

My Knowledge Level
My Personal Interests
My Job Priorities
 

Contact Information

There is no public contact information for this user.

Elevator Pitch

My expertise is in Digital Marketing, Customer Experience Management, Brand Strategy and I am most involved in Digital Marketing, Customer Experience Management, and Customer Journey Mapping.

Positions

MediaMarktSaturn Retail Group GmbH

September 2018 - Present

Manager - Customer Intelligence, Experience, Care, Loyalty & Retention

MediaMarktSaturn Deutschland

Department Manager Strategie ‑ Customer Intelligence und Experience