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Osman Zöllner

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Jobtitle

Head of E-Commerce

Company

Nutrition-Plus

Industry

Food & Beverages

Location

Nabburg, Germany

Think tanks
Digitale Kundenerfahrung 2023

Interests

  • Deep Learning
  • AI in the Internet of Things
  • eCommerce
  • Digital Marketing
  • Machine Learning

Areas

  • Artificial Intelligence

    MY WORK PREFERENCES
  • AI in the Internet of Things
  • Algorithmic Game Theory and Computational Mechanism Design
  • Computer Vision
  • Deep Learning
  • Machine Learning
  • Natural Language Processing
  • Neuromorphic Computing
  • Recommender Systems
  • Reinforcement Learning
  • Robotics and AI

  • Brand Management

    MY WORK PREFERENCES
  • Brand Engagement
  • Brand Implementation
  • Brand Strategy
  • Co-Branding / Brand Partnerships
  • Digital Branding
  • Rebranding

  • Customer Relationship Management

    MY WORK PREFERENCES
  • Automated Customer Support & Service
  • Call Center Management
  • Chatbots
  • Closed Loop Marketing
  • Collaborative CRM
  • CRM in the Cloud
  • CRM Outsourcing
  • Customer Acquisition
  • Customer Centricity
  • Customer Experience Management
  • Customer Intelligence
  • Customer Interface
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Customer Loyalty
  • Customer Relationship Management (CRM)
  • Customer Service Strategies
  • Customer Value
  • Data Quality and CRM Systems
  • Emotional Relationship Management
  • Net Promoter Score
  • Omnichannel Touchpoints
  • Partner Management
  • Social and Online CRM
  • Social Complaint Management
  • Social Scores

  • Digital Transformation

    MY WORK PREFERENCES
  • Big Data Analytics
  • Content Strategy for Social Media
  • Data Acquisition
  • Data Insights
  • Digital Disruption
  • Digital Innovation
  • Digital Strategy
  • Gamification
  • Social Listening
  • Social Media Analytics

  • IT Architecture

    MY WORK PREFERENCES
  • Agile IT Processes
  • Enterprise Architecture Management (EAM)
  • Enterprise Product Architecture (EPA)
  • IT Consolidation / Centralization
  • IT Maintenance Automization
  • IT Security Architecture
  • IT Service Management (ITSM)
  • IT Standardization
  • Process Architecture
  • Quality-Driven-Architecture
  • Service-Oriented Architecture (SOA)
  • User Experience Design

  • Market Communications

    MY WORK PREFERENCES
  • Advertising
  • Affiliate Marketing
  • Customer Portals
  • Digital Marketing
  • Direct Marketing
  • Email Campaigns
  • Event Marketing
  • Mobile Marketing
  • Multi Channel Management
  • Omnichannel Marketing
  • Online Communications
  • Search Engine Marketing
  • Social Media Marketing
  • Sponsorship

  • Marketing Planning & Controlling

    MY WORK PREFERENCES
  • Competitive Analysis
  • Marketing Automation
  • Marketing Balanced Scorecard
  • Marketing Key Performance Indicators
  • Marketing Performance Management
  • Marketing Reporting
  • Marketing Research
  • Online Marketing Strategy
  • Proving Marketing Return On Investment
  • Strategic Marketing Planning
  • Tracking Marketing Costs
  • Web Controlling and Analytics

  • Public Relations

    MY WORK PREFERENCES
  • Coalition Building
  • Corporate Identity
  • Corporate Social Responsibility (CSR) Communications
  • Crisis Communications / Issue Management
  • Digital Media Strategy
  • Digital Relations / Social Media
  • International PR
  • Legislative and Regulatory Initiatives
  • Media Relations
  • Online Reputation Management / Monitoring
  • Public Affairs
  • Search Engine Optimization

  • Sales Management

    MY WORK PREFERENCES
  • Alliance / Channel Sales Management
  • Bid and Tender Management
  • Category Management
  • Computer Aided Selling (CAS)
  • Customer Scoring
  • eCommerce
  • International Key Account Management
  • Mobile Commerce
  • Personal Selling
  • Pricing
  • Recruitment of Sales Staff
  • Sales and Marketing Alignment
  • Sales Forecasting
  • Sales Incentives and Commissions
  • Sales Operations
  • Sales Organization in Emerging Markets
  • Sales Performance Management
  • Sales Planning
  • Sales Promotion
  • Sales Reporting
  • Sales Strategy
  • Sales Team Management
  • Sales Techniques
  • Solution Selling
  • Training, Coaching and Sales Communications

  • Social Collaboration

    MY WORK PREFERENCES
  • Collaboration Vendor Selection
  • Digital / Social Workplace
  • Measuring Social Business Return on Investment
  • Mobile Collaboration
  • Social and Collaborative Content Management
  • Social Collaboration and Productivity
  • Social Collaboration Strategy
  • Social Collaboration Tools
  • Social Governance, Risk and Compliance
  • Surveys, Big Data and Social Analytics
  • User Experience and Engagement

  • Social Media for IT

    MY WORK PREFERENCES
  • Social Media and Big Data
  • Social Media for Internal Collaboration
  • Social Media in IT Service Management
  • Social Media Risk Management and Compliance
  • Social Media Security
  • Social Media Tools

  • Startup Management

    MY WORK PREFERENCES
  • Bootstrapping
  • Business Angel Investments
  • Change Management while Scaling Up
  • Compiling the Business Plan
  • Crowdfunding
  • Finding the Right Team of Founders
  • Fine-Tuning the Business Model
  • Lean Startup Methodology
  • Pitching
  • Startup Management Software Tools
  • Venture Capital Investments

  • Target Groups and Marketing Fields

    MY WORK PREFERENCES
  • B2B Marketing
  • B2C Marketing
  • B2G Marketing
  • Cooperative Marketing
  • Ethno Marketing
  • Gender Marketing
  • Geo Marketing
  • Global Marketing
  • Guerilla Marketing
  • Kid Marketing
  • Neuromarketing
  • Senior Marketing
  • Trade Marketing

  • Virtual and Augmented Reality

    MY WORK PREFERENCES
  • Artificial Intelligence in XR
  • Cloud-Based XR
  • Collaboration in VR
  • Real-Time Rendering
  • V-Commerce & Retail (Immersive and Virtual Products)
  • VR and AR for Engineering and Manufacturing
  • VR and AR Gamification
  • VR and AR Hardware
  • VR and AR Software
  • VR for Architecture
  • VR for Branding, Marketing and PR
  • VR for Construction
  • VR for Corporate Learning and HR
  • VR for Maintenance
  • VR in Logistics
  • VR Storytelling
  • XR Gaming

  • Voice-Connected Business

    MY WORK PREFERENCES
  • Connected Car
  • Connected Home
  • Conversational AI
  • Emotion Recognition in Voice Applications
  • Holistic Voice Customer Experience
  • Smart Home
  • Speech Recognition and NLP
  • Third-Party Voice Apps & Services
  • Voice Application Security
  • Voice Assistant Hardware Engineering
  • Voice Assistants in the Workplace
  • Voice Assistant Software Development
  • Voice-Connected Product Positioning
  • Voice Marketing and Digital Strategy
  • Voice Platform Selection
  • Voice User Interfaces

  • Voice Marketing

    MY WORK PREFERENCES
  • Sonic Branding
  • Speech Recognition
  • Voice-Activated Content & Devices
  • Voicebots
  • Voice Marketing & Digital Strategy
  • Voice Search SEO

Challenges

  • Bankruptcy

    Currently Dealing With | Has Experience With

  • Concentration on Core Business

    Currently Dealing With | Has Experience With

  • Downsizing

    Currently Dealing With | Has Experience With

  • Greenfield Project

    Currently Dealing With | Has Experience With

  • International Expansion

    Currently Dealing With | Has Experience With

  • Major Business Transformation

    Currently Dealing With | Has Experience With

  • Market Entry of a New Competitor

    Currently Dealing With | Has Experience With

  • Post Merger Integration

    Currently Dealing With | Has Experience With

  • Re-Branding

    Currently Dealing With | Has Experience With

  • Turnaround

    Currently Dealing With | Has Experience With

Contact Information

There is no public contact information for this user.

Elevator Pitch

My expertise is in eCommerce, Digital Marketing, Brand Engagement and I am most involved in eCommerce, AI in the Internet of Things, and Digital Marketing.

Positions

Inhaber
January 2017 - May 2023
Head of E-Commerce
July 2022 - Present

Presentations of Osman Zöllner
Unlimited
Von der Abwanderungsprognose bis zur Kundensegmentierung - Eine Datenreise

Osman Zöllner, Head of E‑Commerce at Nutrition‑Plus; Vladimir Rubin, CEO at ADEAL Systems

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