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Katharina Stapel

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About

  • Geschäftsführerin at Stapelfux GmbH
  • Other
  • Bad Gandersheim, Germany

Interests
  • Common
  • Vendor

My Knowledge Level
Customer Experience Management Customer Intelligence Customer Lifecycle Management Customer Retention und Churn Prevention Customer Service Strategies
My Personal Interests
Customer Centricity Customer Experience Management Customer Intelligence Customer Lifecycle Management Customer Retention und Churn Prevention
My Job Priorities
Customer Experience Management Customer Intelligence Customer Lifecycle Management Customer Retention und Churn Prevention Customer Service Strategies

Customer Relationship Management

Customer Experience Management
My Knowledge Level
My Personal Interests
My Job Priorities
Customer Intelligence
My Knowledge Level
My Personal Interests
My Job Priorities
Customer Lifecycle Management
My Knowledge Level
My Personal Interests
My Job Priorities
Customer Retention und Churn Prevention
My Knowledge Level
My Personal Interests
My Job Priorities
Customer Service Strategies
My Knowledge Level
My Personal Interests
My Job Priorities

Innovation Management

Business Model Innovation
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Collaboration with Academic Institutions
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Cross-Industry Innovation Cooperations
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Customer-Led Innovation
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Design Thinking
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Market Communications

Advertising
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Affiliate Marketing
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Customer Portals
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Digital Marketing
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Direct Marketing
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Market Research

Analysis of Market Opportunities
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Consumption and Purchase Behavior
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Customer Surveys
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Identification of New and Emerging Markets
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Test Market Simulations
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Sales Management

Alliance / Channel Sales Management
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Category Management
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Customer Scoring
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International Key Account Management
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Mobile Commerce
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Contact Information

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Elevator Pitch

My expertise is in Customer Intelligence, Customer Lifecycle Management, Customer Experience Management and I am most involved in Customer Centricity, Customer Lifecycle Management, and Customer Intelligence.

Positions

Stapelfux GmbH
Geschäftsführerin
Stapelfux GmbH
Geschäftsführerin

Presentations of Katharina Stapel
Unlimited
Wie steigern Sie die Verkaufsrate durch einen am Nutzerverhalten...

Katharina Stapel, Geschäftsführerin at Stapelfux; Pascal Fantou, Global Digital Growth & Strategy at Miele

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