Roberto Monosi
Jobtitle
Head Customer Care
Company
Smile Versicherung
Industry
Insurance
Location
Zürich, Switzerland
Think tanks
Interests
- Managing Complexity
- Continual Improvement
- General Management in Transformation
- Implementation and Strategy Realization
- Outsourcing versus Insourcing
Areas
-
Corporate Management
MY WORK PREFERENCES -
Business Analysis
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Centralization versus De-Centralization
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Continual Improvement
-
General Management in Transformation
-
Implementation and Strategy Realization
-
Managing Complexity
-
Organization Design
-
Outsourcing versus Insourcing
-
Process Design
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Project Portfolio Management
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Restructuring
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Strategic Control
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Strategic Management Instruments
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Strategy Implementation
Contact Information
There is no public contact information for this user.
Elevator Pitch
My expertise is in General Management in Transformation, Continual Improvement, Managing Complexity and I am most involved in General Management in Transformation, Continual Improvement, and Implementation and Strategy Realization.
Positions
Head Customer Care
Presentations of Roberto Monosi
Unlimited
Customer Journey im Metaverse - Wie Services im Metaverse greifbar werden
Roberto Monosi, Head Customer Care at Smile Versicherung