Photo
Simona Squaglia

About

Responsabile Targeting & Marketing Bancassurance at UnipolSai Assicurazioni

Insurance

Bologna, Italy

Interests
  • Common
  • Vendor

My Knowledge Level
Customer Acquisition Customer Centricity Customer Experience Management Customer Intelligence Customer Interface
My Personal Interests
Customer Acquisition Customer Centricity Customer Experience Management Customer Intelligence Customer Interface
My Job Priorities
Customer Acquisition Customer Centricity Customer Experience Management Customer Intelligence Customer Interface

Customer Relationship Management

Automated Customer Support & Service

My Knowledge Level
My Personal Interests
My Job Priorities

CRM Outsourcing

My Knowledge Level
My Personal Interests
My Job Priorities

CRM in the Cloud

My Knowledge Level
My Personal Interests
My Job Priorities

Call Center Management

My Knowledge Level
My Personal Interests
My Job Priorities

Chatbots

My Knowledge Level
My Personal Interests
My Job Priorities

Leadership / Change

Communication and Conflict Management

My Knowledge Level
My Personal Interests
My Job Priorities

Delegation & Empowerment

My Knowledge Level
My Personal Interests
My Job Priorities

Establishing a Culture of Trust

My Knowledge Level
My Personal Interests
My Job Priorities

Executive Coaching

My Knowledge Level
My Personal Interests
My Job Priorities

Incentive Systems and Motivation Strategies

My Knowledge Level
My Personal Interests
My Job Priorities

Market Communications

Advertising

My Knowledge Level
My Personal Interests
My Job Priorities

Affiliate Marketing

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Portals

My Knowledge Level
My Personal Interests
My Job Priorities

Digital Marketing

My Knowledge Level
My Personal Interests
My Job Priorities

Direct Marketing

My Knowledge Level
My Personal Interests
My Job Priorities

Market Strategy

Brand Leadership

My Knowledge Level
My Personal Interests
My Job Priorities

Emerging Market Business Development

My Knowledge Level
My Personal Interests
My Job Priorities

International Market Development Strategy

My Knowledge Level
My Personal Interests
My Job Priorities

Maintaining and Strengthening the Market Position

My Knowledge Level
My Personal Interests
My Job Priorities

Market Analysis and Strategy Setting

My Knowledge Level
My Personal Interests
My Job Priorities

Target Groups and Marketing Fields

B2B Marketing

My Knowledge Level
My Personal Interests
My Job Priorities

B2C Marketing

My Knowledge Level
My Personal Interests
My Job Priorities

B2G Marketing

My Knowledge Level
My Personal Interests
My Job Priorities

Cooperative Marketing

My Knowledge Level
My Personal Interests
My Job Priorities

Ethno Marketing

My Knowledge Level
My Personal Interests
My Job Priorities
 

Challenges

Concentration on Core Business

Currently dealing with

Has experience with

Major Business Transformation

Currently dealing with

Has experience with

Contact Information

Personal E-mail
ssquaglia@yahoo.it

Elevator Pitch

My expertise is in Customer Centricity, Customer Acquisition, Customer Experience Management and I am most involved in Customer Acquisition, Customer Centricity, and Customer Experience Management.

Positions

UnipolSai Assicurazioni

Responsabile Targeting & Marketing Bancassurance

UnipolSai Assicurazioni

Responsabile Targeting & Marketing Bancassurance

Education

Bologna Business School

January 2022 - December 2022

Sustainability & Business Innovation - A

Scuola di Formazione del Sole24Ore

October 2000 - August 2001

MBA - A

Università di Pisa

January 1992 - October 1999

Economia Aziendale - 104/110