Manager Technical Service & Quality Assurance at Falken Tyre Europe GmbH
Automotive
Offenbach am Main, Hessen, Germany
Interests
Common
Vendor
My Knowledge Level
Business Model Innovation
Customer Experience Management
Customer Lifecycle Management
Customer Loyalty
Customer Retention und Churn Prevention
My Personal Interests
Customer Experience Management
Collaborative CRM
Customer Loyalty
Customer Retention und Churn Prevention
Customer Service Strategies
My Job Priorities
Customer Experience Management
Customer Retention und Churn Prevention
Customer Service Strategies
Business Model Innovation
Call Center Management
Contact Information
There is no public contact information for this user.
Elevator Pitch
My expertise is in Customer Experience Management, Claim Management and Team Leadership and I am most involved in Customer Service Strategies. Building cooperations and innovative project teams is my passion.
Motto: Customer Service is an Attitude, not a Department.