Photo
Daniel Hupke

About

Manager Technical Service & Quality Assurance at Falken Tyre Europe GmbH

Automotive

Offenbach am Main, Hessen, Germany

Interests
  • Common
  • Vendor

My Knowledge Level
Business Model Innovation Customer Experience Management Customer Lifecycle Management Customer Loyalty Customer Retention und Churn Prevention
My Personal Interests
Customer Experience Management Collaborative CRM Customer Loyalty Customer Retention und Churn Prevention Customer Service Strategies
My Job Priorities
Customer Experience Management Customer Retention und Churn Prevention Customer Service Strategies Business Model Innovation Call Center Management
 

Contact Information

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Elevator Pitch

My expertise is in Customer Experience Management, Claim Management and Team Leadership and I am most involved in Customer Service Strategies. Building cooperations and innovative project teams is my passion. Motto: Customer Service is an Attitude, not a Department.

Positions

Falken Tyre Europe GmbH

Manager Technical Service & Quality Assurance