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Claus Hammer

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About

  • Head of One Digital Experience at Mercedes-Benz AG
  • Automotive
  • Stuttgart, Baden-Württemberg, Germany

Interests
  • Common
  • Vendor

My Knowledge Level
Business Model Innovation Customer Experience Management Customer Centricity Customer Journey Mapping Content Strategy for Social Media
My Personal Interests
Business Model Innovation Customer Experience Management Big Data Analytics Data Insights Digital Disruption
My Job Priorities
Business Model Innovation Customer Experience Management Customer Centricity Customer Journey Mapping Big Data Analytics

Innovation Management

Business Model Innovation
My Knowledge Level
My Personal Interests
My Job Priorities

Customer Relationship Management

Customer Experience Management
My Knowledge Level
My Personal Interests
My Job Priorities
Customer Centricity
My Knowledge Level
My Personal Interests
My Job Priorities
Customer Journey Mapping
My Knowledge Level
My Personal Interests
My Job Priorities

Digital Transformation

Big Data Analytics
My Knowledge Level
My Personal Interests
My Job Priorities
Content Strategy for Social Media
My Knowledge Level
My Personal Interests
My Job Priorities
Data Insights
My Knowledge Level
My Personal Interests
My Job Priorities
Digital Disruption
My Knowledge Level
My Personal Interests
My Job Priorities
Digital Strategy
My Knowledge Level
My Personal Interests
My Job Priorities

Leadership / Change

Delegation & Empowerment
My Knowledge Level
My Personal Interests
My Job Priorities

Contact Information

There is no public contact information for this user.

Elevator Pitch

My expertise is in Business Model Innovation, Digital Strategy, Customer Experience Management & Digital Target Operating Model and I am most involved in Digitalization & Transformation Processes.

Positions

Mercedes-Benz AG
Head of One Digital Experience

Presentations of Claus Hammer
Unlimited
Kundenreise & Digitales Zielbetriebsmodell zur datenbasierten Steuerung des...

Claus Hammer, Head of One Digital Experience at Mercedes‑Benz

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