Jared Accettura
Jobtitle
Head of Sales Development
Company
Mavenoid
Industry
Information Technology and Services
Location
New York, New York, United States
Interests
- Customer Journey Mapping
- Customer Experience Management
- Call Center Management
- Customer Interface
- Customer Relationship Management (CRM)
Areas
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Customer Relationship Management
MY WORK PREFERENCES -
Call Center Management
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Collaborative CRM
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Customer Experience Management
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Customer Intelligence
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Customer Interface
-
Customer Journey Mapping
-
Customer Lifecycle Management
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Customer Loyalty
-
Customer Relationship Management (CRM)
-
Customer Service Strategies
-
Customer Value
-
Data Quality and CRM Systems
-
Emotional Relationship Management
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Net Promoter Score
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Digital Transformation
MY WORK PREFERENCES -
Digital Disruption
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Digital Innovation
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Digital Strategy
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Product Management
MY WORK PREFERENCES -
Product Management Process Optimization
-
Quality Management
MY WORK PREFERENCES -
Quality Process Management
Challenges
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International Expansion
Currently Dealing With | Has Experience With -
Major Business Transformation
Currently Dealing With | Has Experience With
Contact Information
There is no public contact information for this user.
Elevator Pitch
I'm Head of Sales Development for Mavenoid, an end-to-end solution that helps large enterprises automate product support. We help the businesses in the consumer electronics, home appliance, and industrial manufacturing arenas reduce repetitive technical issues that drive undue costs in their contact center. Our platform is powered by AI and follows a hybrid-model that combines self-service and live video support across any digital channel.
Positions
Head of Sales Development
August 2020 - Present
Presentations of Jared Accettura
Unlimited
AI & People: The Benefits of a Hybrid Approach to CX
Jared Accettura, Head of Sales Development at Mavenoid