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Giorgio Pinci

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Jobtitle

Direttore Innovazione e Strategia

Company

Merck Serono SPA

Industry

Pharmaceuticals

Location

Roma, Italy

Interests

  • Innovation Culture
  • Customer Experience Management
  • Customer Journey Mapping
  • Digital Strategy
  • Leading Change

Areas

  • Artificial Intelligence

    MY WORK PREFERENCES
  • AI in the Internet of Things
  • Deep Learning
  • Machine Learning
  • Robotics and AI

  • Customer Relationship Management

    MY WORK PREFERENCES
  • Customer Experience Management
  • Customer Journey Mapping

  • Digital Transformation

    MY WORK PREFERENCES
  • Digital Strategy

  • Innovation Management

    MY WORK PREFERENCES
  • Innovation Culture
  • Innovation Excellence

  • Leadership / Change

    MY WORK PREFERENCES
  • Leading Change

  • Managing the Corporate Research & Development Department

    MY WORK PREFERENCES
  • Team Innovation Effectiveness

  • Market Communications

    MY WORK PREFERENCES
  • Digital Marketing

  • Social Collaboration

    MY WORK PREFERENCES
  • Digital / Social Workplace
  • User Experience and Engagement

Contact Information

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Elevator Pitch

My expertise is in Customer Experience Management, Digital Marketing, Digital Strategy and I am most involved in Customer Journey Mapping, Customer Experience Management, and Digital Strategy.

Positions

Direttore Innovazione e Strategia
Direttore Innovazione e Strategia

Presentations of Giorgio Pinci

Conference Pass to World Class Digital Transformation & Innovation 2025

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Intelligenza Artificiale al Servizio del Customer Journey

Giorgio Pinci, Innovation and Strategy Director at Merck Serono