Digitale Kundenerfahrung 2027
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14.04.2027 - 15.04.2027
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Hannover
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9 members
Member priorities
Artificial Intelligence
9-
Generative AI
2 -
AI Readiness and Workforce Upskilling
1 -
Human-Agent Collaboration and Workforce Productivity
1 -
AI Trust, Risk and Compliance
1 -
AI Strategy, Governance and Operating Models
1 -
Data Platforms and AI Readiness
1 -
Knowledge Agents, RAG and Enterprise Search
1 -
LLM and Agent Integration with Enterprise Systems
1 -
Enterprise Automation and Process Optimization
1 -
Multi-Agent Systems and Orchestration
1 -
Agentic AI and Autonomous Workflows
1 -
AI Sovereignty
1 -
LLM Security and Compliance
1 -
LLM Strategy and Governance
1 -
LLM Processing and Integration
1
Customer Relationship Management
8-
Customer Experience Management
7 -
Customer Centricity
4 -
Customer Journey Mapping
4 -
Customer Loyalty
3 -
Automated Customer Support & Service
2 -
Omnichannel Touchpoints
2 -
Customer Service Strategies
2 -
Customer Relationship Management (CRM)
2 -
Voice of Customer & Customer Insights
1 -
Chatbots
1 -
Customer Intelligence
1 -
Call Center Management
1 -
CRM Outsourcing
1 -
Data Quality and CRM Systems
1 -
Net Promoter Score
1
Business Partners
Ideabay
Als Europas größte multidisziplinäre Agentur für Voice-Erlebnisse brennen wir sowohl für eigenständige Voice-Projekte, als auch für die Entwicklung von maßgeschneiderten Voice-Apps für Alexa und Google Assistant. Das wichtigste für uns: wir programmieren nicht einfach nur Maschinen, wir entwickeln intuitive Markenerlebnisse rund um das Thema Voice.
IT-Schulungen.com
About the Think Tank
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