The leading business conference

The On- and Offline Classroom for Business Leaders

"Once again, the conference provided us with a fantastic experience. During this event, we had the opportunity to engage in meaningful discussions about various techniques, approaches, and management styles that promote innovation."

Elena Guglierame

Chief Marketing Officer

AEB Group

"It was a pleasure to deliver the Keynote at the World Class Business Leaders Digital Transformation and Innovation Conference. A key highlight was the round table discussion that brought in different points of view and spurted ideas."

Satesh Kumar

Senior Program Manager & Analytics Lead ‑ Conversational AI

E.ON Digital Technology

"Exciting two days in Leipzig at World Class Business Leaders Institute's Digital Transformation conference. I was pleased that many interesting presentations showed the challenge of digitalization and the appropriate approaches to solving it."

Maik Schawalder

Chief Executive Officer

DocuMatrix Switzerland

How It Works

Like-minded peers show their latest developments, successes and failures in case study presentations
Get access easily to all speakers and delegates through Q&A sessions and hands-on workshops
Network face-to face as well as engage in the online Think Tank

Facts

Limited to

200

Attendees
Limited to

150

Companies

40

Speakers

80/20

End User / Vendor Ratio

Why attend?

Unique insights from many industries to keep up with the digital transformation landscape
Deep dive with experts from the areas of IT, change management, customer journey and industry 5.0
Connect with decision-makers from European companies such as Volvo, Lufthansa, ZF Group, Schréder, and many more!

Agenda

First day of conference

THURSDAY, MARCH 21ST

9:00

Conference Opening by the Organizer and Welcome to the Chairman of the Track

Alex Cosma

Head of Business Unit
Cloudflight
Romania

Conference Opening by the Organizer and Welcome to the Chairman of the Track

Alex Cosma

Head of Business Unit
Cloudflight
Romania

Conference Opening by the Organizer and Welcome to the Chairman of the Track

Gerald Demortier

Vice President BASE
BASE (part of Telenet Group)
Belgium

Conference Opening by the Organizer and Welcome to the Chairman of the Track

Gerald Demortier

Vice President BASE
BASE (part of Telenet Group)
Belgium

9:15

Hospitality and Innovation: How Digitalization Will Impact a Human Interaction and Physical Experiences Industry

Antonio Ducceschi

Chief Commercial Officer
Starhotels
Italy

9:45

Implementing an Effective Digital Strategy for the Supply Chain

Vineet Khanna

Former Senior Vice President, Global Head of Supply Chain
Nestlé
Switzerland

10:15

How to Create Exceptional Customer Experiences with a Purpose Using Low Code Technology

Farnoush Pourebrahim

Regional Sales Director | Low Code Solutions
HCL Software
Germany

10:45

Coffee Break with Networking

11:15

Digital Transformation and Innovation in the Areas of Governance, Risk and Compliance

Carsten Antoni

Head of Competence Center Governance, Risk & Compliance IT ‑ Solutions
Lufthansa
Germany

Digital Transformation and Innovation in the Areas of Governance, Risk and Compliance

Carsten Antoni

Head of Competence Center Governance, Risk & Compliance IT ‑ Solutions
Lufthansa
Germany

Dare to Diversity and Inclusion Before it is too Late

Sonsoles Perez Laporta

Diversity Management Officer
Audi
Germany

Dare to Diversity and Inclusion Before it is too Late

Sonsoles Perez Laporta

Diversity Management Officer
Audi
Germany

11:45

Digital Transformation and Improving a Functional HR Data Governance Model

Tim Andrews

Global Head of Data Governance HR
Merck Group
Germany

Digital Transformation and Improving a Functional HR Data Governance Model

Tim Andrews

Global Head of Data Governance HR
Merck Group
Germany

Field Report: Systematic Linking of Digital Customer Interaction and "Classic" Sales in the B2B Environment

Tim Freudenstein

Head of Lead Management ‑ Digital Growth Marketing & Lead Generation
Infineon Technologies
Germany

Field Report: Systematic Linking of Digital Customer Interaction and "Classic" Sales in the B2B Environment

Tim Freudenstein

Head of Lead Management ‑ Digital Growth Marketing & Lead Generation
Infineon Technologies
Germany

12:15

The Acceleration of Digital Transformation Through Agile Partnerships! - A case by Redcare Pharmacy and AMB Software!

Hartmut Lösch

Business Development Director
AMB Software
Germany

Jakob Hormann

Director, Software Engineering, IT Product Development, Retail & Platform
Redcare Pharmacy
Germany

Hartmut Lösch

Business Development Director
AMB Software
Germany

The Acceleration of Digital Transformation Through Agile Partnerships! - A case by Redcare Pharmacy and AMB Software!

Jakob Hormann

Director, Software Engineering, IT Product Development, Retail & Platform
Redcare Pharmacy
Germany

More than 200% Efficiency Gains with AI? Field Report on Potential, Challenges, and How to Overcome Them

Maximilian Vogel

Co‑Founder & CEO
Big Picture
Germany

More than 200% Efficiency Gains with AI? Field Report on Potential, Challenges, and How to Overcome Them

Maximilian Vogel

Co‑Founder & CEO
Big Picture
Germany

12:45

Round-Table Discussions

Transform & Technology

  1. Implementing an Effective Digital Strategy for the Supply Chain

    Vineet Khanna (Nestlé)
  2. Digital Transformation and Innovation in the Areas of Governance, Risk and Compliance

    Carsten Antoni (Lufthansa)
  3. Digital Transformation and Improving a Functional HR Data Governance Model

    Tim Andrews (Merck Group)
  4. The Acceleration of Digital Transformation Through Agile Partnerships! - A case by Redcare Pharmacy and AMB Software!

    Hartmut Lösch (AMB Software)
    and
    Jakob Hormann (Redcare Pharmacy)

Round-Table Discussions

Transform & Technology

  1. Implementing an Effective Digital Strategy for the Supply Chain

    Vineet Khanna (Nestlé)
  2. Digital Transformation and Innovation in the Areas of Governance, Risk and Compliance

    Carsten Antoni (Lufthansa)
  3. Digital Transformation and Improving a Functional HR Data Governance Model

    Tim Andrews (Merck Group)
  4. The Acceleration of Digital Transformation Through Agile Partnerships! - A case by Redcare Pharmacy and AMB Software!

    Hartmut Lösch (AMB Software)
    and
    Jakob Hormann (Redcare Pharmacy)

Round-Table Discussions

Digital Customer & Employee Experience

  1. Hospitality and Innovation: How Digitalization Will Impact a Human Interaction and Physical Experiences Industry

    Antonio Ducceschi (Starhotels)
  2. How to Create Exceptional Customer Experiences with a Purpose Using Low Code Technology

    Farnoush Pourebrahim (HCL Software)
  3. Dare to Diversity and Inclusion Before it is too Late

    Sonsoles Perez Laporta (Audi)
  4. Field Report: Systematic Linking of Digital Customer Interaction and "Classic" Sales in the B2B Environment

    Tim Freudenstein (Infineon Technologies)
  5. More than 200% Efficiency Gains with AI? Field Report on Potential, Challenges, and How to Overcome Them

    Maximilian Vogel (Big Picture )

Round-Table Discussions

Digital Customer & Employee Experience

  1. Hospitality and Innovation: How Digitalization Will Impact a Human Interaction and Physical Experiences Industry

    Antonio Ducceschi (Starhotels)
  2. How to Create Exceptional Customer Experiences with a Purpose Using Low Code Technology

    Farnoush Pourebrahim (HCL Software)
  3. Dare to Diversity and Inclusion Before it is too Late

    Sonsoles Perez Laporta (Audi)
  4. Field Report: Systematic Linking of Digital Customer Interaction and "Classic" Sales in the B2B Environment

    Tim Freudenstein (Infineon Technologies)
  5. More than 200% Efficiency Gains with AI? Field Report on Potential, Challenges, and How to Overcome Them

    Maximilian Vogel (Big Picture )

13:30

Lunch with Networking

14:45

Exhibitor Tour

Get inspired by the latest innovations and join us on this 15-minute journey through the networking space

15:00

Production Line Focus on Industry 4.0 with Numerous Elements of UX and Personnel

Josef Kriegmair

Representative Industrialization Production Systems
MTU Aero Engines
Germany

Production Line Focus on Industry 4.0 with Numerous Elements of UX and Personnel

Josef Kriegmair

Representative Industrialization Production Systems
MTU Aero Engines
Germany

Leveraging Artificial Intelligence at Scale for your Digital Transformation

Andrea Latino

Digital Lead (Innovation Growth Hacker)
Nestlé

Leveraging Artificial Intelligence at Scale for your Digital Transformation

Andrea Latino

Digital Lead (Innovation Growth Hacker)
Nestlé

15:30

Generative AI - The Next Frontier in Manufacturing Innovations

Damian Mazurek

Chief Innovation Officer
Software Mind
Poland

Generative AI - The Next Frontier in Manufacturing Innovations

Damian Mazurek

Chief Innovation Officer
Software Mind
Poland

Digital Transformation and Implementing an Omnichannel Marketing Strategy: Lessons from a Highly Regulated Industry

Flavia Macrì

Marketing Manager
Amarin Corporation
Italy

Digital Transformation and Implementing an Omnichannel Marketing Strategy: Lessons from a Highly Regulated Industry

Flavia Macrì

Marketing Manager
Amarin Corporation
Italy

16:00

Harmonizing Technology - How Enterprises are Boosting their Agility with a Composable Approach

Laurent Chatelanat

CEO
Olympe
Switzerland

Harmonizing Technology - How Enterprises are Boosting their Agility with a Composable Approach

Laurent Chatelanat

CEO
Olympe
Switzerland

It's not just Tech, Digital and Data... How to Step Sorward to the Hype of Digital Transformation

Roberta Pandolfi

Analytics Innovation Strategist
Boehringer Ingelheim
Germany

It's not just Tech, Digital and Data... How to Step Sorward to the Hype of Digital Transformation

Roberta Pandolfi

Analytics Innovation Strategist
Boehringer Ingelheim
Germany

16:30

Coffee Break with Networking

17:00

Mastering the Talent-Tech Equation: Thriving in a Rapidly Evolving Digital Landscape

Raul Rodriguez

Vice President
Woxsen University
India

Mastering the Talent-Tech Equation: Thriving in a Rapidly Evolving Digital Landscape

Raul Rodriguez

Vice President
Woxsen University
India

The Heartbeat of Communication: Web-Centric Omnichannel Management

Simon Infanger

Head of Communication Channels
Luzerner Kantonsspital
Switzerland

The Heartbeat of Communication: Web-Centric Omnichannel Management

Simon Infanger

Head of Communication Channels
Luzerner Kantonsspital
Switzerland

17:30

Process Mining Unleashed - Transforming Businesses with Data-Driven Insights

Anastasiia Glebova

Global Process Excellence Owner
Konecranes
Finland

Process Mining Unleashed - Transforming Businesses with Data-Driven Insights

Anastasiia Glebova

Global Process Excellence Owner
Konecranes
Finland

Adapting Communication Habits to Digital Transformation: How to Help Your Employees Communicate More Effectively

Carina Storr

Head of Internal Communications & Employer Branding
GBA Group
Germany

Adapting Communication Habits to Digital Transformation: How to Help Your Employees Communicate More Effectively

Carina Storr

Head of Internal Communications & Employer Branding
GBA Group
Germany

18:00

Round-Table Discussions

Transform & Technology

  1. Production Line Focus on Industry 4.0 with Numerous Elements of UX and Personnel

    Josef Kriegmair (MTU Aero Engines)
  2. Generative AI - The Next Frontier in Manufacturing Innovations

    Damian Mazurek (Software Mind)
  3. Harmonizing Technology - How Enterprises are Boosting their Agility with a Composable Approach

    Laurent Chatelanat (Olympe)
  4. Mastering the Talent-Tech Equation: Thriving in a Rapidly Evolving Digital Landscape

    Raul Rodriguez (Woxsen University)
  5. Process Mining Unleashed - Transforming Businesses with Data-Driven Insights

    Anastasiia Glebova (Konecranes)

Round-Table Discussions

Transform & Technology

  1. Production Line Focus on Industry 4.0 with Numerous Elements of UX and Personnel

    Josef Kriegmair (MTU Aero Engines)
  2. Generative AI - The Next Frontier in Manufacturing Innovations

    Damian Mazurek (Software Mind)
  3. Harmonizing Technology - How Enterprises are Boosting their Agility with a Composable Approach

    Laurent Chatelanat (Olympe)
  4. Mastering the Talent-Tech Equation: Thriving in a Rapidly Evolving Digital Landscape

    Raul Rodriguez (Woxsen University)
  5. Process Mining Unleashed - Transforming Businesses with Data-Driven Insights

    Anastasiia Glebova (Konecranes)

Round-Table Discussions

Digital Customer & Employee Experience

  1. Leveraging Artificial Intelligence at Scale for your Digital Transformation

    Andrea Latino (Nestlé)
  2. Digital Transformation and Implementing an Omnichannel Marketing Strategy: Lessons from a Highly Regulated Industry

    Flavia Macrì (Amarin Corporation)
  3. It's not just Tech, Digital and Data... How to Step Sorward to the Hype of Digital Transformation

    Roberta Pandolfi (Boehringer Ingelheim)
  4. The Heartbeat of Communication: Web-Centric Omnichannel Management

    Simon Infanger (Luzerner Kantonsspital)
  5. Adapting Communication Habits to Digital Transformation: How to Help Your Employees Communicate More Effectively

    Carina Storr (GBA Group)

Round-Table Discussions

Digital Customer & Employee Experience

  1. Leveraging Artificial Intelligence at Scale for your Digital Transformation

    Andrea Latino (Nestlé)
  2. Digital Transformation and Implementing an Omnichannel Marketing Strategy: Lessons from a Highly Regulated Industry

    Flavia Macrì (Amarin Corporation)
  3. It's not just Tech, Digital and Data... How to Step Sorward to the Hype of Digital Transformation

    Roberta Pandolfi (Boehringer Ingelheim)
  4. The Heartbeat of Communication: Web-Centric Omnichannel Management

    Simon Infanger (Luzerner Kantonsspital)
  5. Adapting Communication Habits to Digital Transformation: How to Help Your Employees Communicate More Effectively

    Carina Storr (GBA Group)

18:45

End of the 1st Day with Summary of all Tracks

19:00

Evening Reception with Sparkling Wine, Snacks and Networking

Engage in exciting conversations. Strengthen your network after a day full of knowledge sharing, groundbreaking presentations, and interesting conversations. Join delegates and speakers in the relaxed atmosphere of the event venue.

Second day of conference

FRIDAY, MARCH 22ND

9:00

Conference Opening by the Organizer and Welcome to the Chairwoman of the Track

Anastasiia Glebova

Global Process Excellence Owner
Konecranes
Finland

Conference Opening by the Organizer and Welcome to the Chairwoman of the Track

Anastasiia Glebova

Global Process Excellence Owner
Konecranes
Finland

Conference Opening by the Organizer and Welcome to the Chairman of the Track

Gerald Demortier

Vice President BASE
BASE (part of Telenet Group)
Belgium

Conference Opening by the Organizer and Welcome to the Chairman of the Track

Gerald Demortier

Vice President BASE
BASE (part of Telenet Group)
Belgium

9:15

How to Disrupt the Customer Journey in the Telco Market Through Digital Self-Service

Gerald Demortier

Vice President BASE
BASE (part of Telenet Group)
Belgium

9:45

Transformational and Change Management - How It Should Look Like

Ali Sungur

Group Business Transformation and Change Manager
Schréder
Belgium

10:15

Coffee Break with Networking

10:45

A Guide on How to Get Your Senior Leadership to Engage in Strategic Mindset, Planning and Execution

Finn Tram

PMO Director (Corporate Enterprise PMO & PPM, Strategy & Change)
Terumo Europe
Belgium

A Guide on How to Get Your Senior Leadership to Engage in Strategic Mindset, Planning and Execution

Finn Tram

PMO Director (Corporate Enterprise PMO & PPM, Strategy & Change)
Terumo Europe
Belgium

Accelerating the Pace of Change

Sara Chirvasuta

Head of Global Implementation
British Council
United Kingdom

Accelerating the Pace of Change

Sara Chirvasuta

Head of Global Implementation
British Council
United Kingdom

11:15

Becoming Data Driven by Building a World-Class Data Platform

SHUANG WU

Lead Data Engineer
Mesta
Norway

Becoming Data Driven by Building a World-Class Data Platform

SHUANG WU

Lead Data Engineer
Mesta
Norway

From "Push to Pull" - Leveraging Digital, AI and Agility to Engage Health Care Professionals More Effectively Across the Customer Lifecycle

Christian Wöckel

Head of RSV Franchise
Sanofi
Germany

From "Push to Pull" - Leveraging Digital, AI and Agility to Engage Health Care Professionals More Effectively Across the Customer Lifecycle

Christian Wöckel

Head of RSV Franchise
Sanofi
Germany

11:45

People at the Core of Industry 4.0 Transformation for Bigger Impact

Sandra Bianchi

Group Director Operational Excellence & Industry 4.0
Tarkett Group
France

People at the Core of Industry 4.0 Transformation for Bigger Impact

Sandra Bianchi

Group Director Operational Excellence & Industry 4.0
Tarkett Group
France

Women Are Digital Transformation

Joanna Pamphilis

Global Head, Investments and Securities Digital Products, CD&IO UniCredit
UniCredit
Italy

Women Are Digital Transformation

Joanna Pamphilis

Global Head, Investments and Securities Digital Products, CD&IO UniCredit
UniCredit
Italy

12:15

Round-Table Discussions

Transform & Technology

  1. Transformational and Change Management - How It Should Look Like

    Ali Sungur (Schréder)
  2. A Guide on How to Get Your Senior Leadership to Engage in Strategic Mindset, Planning and Execution

    Finn Tram (Terumo Europe)
  3. Becoming Data Driven by Building a World-Class Data Platform

    SHUANG WU (Mesta)
  4. People at the Core of Industry 4.0 Transformation for Bigger Impact

    Sandra Bianchi (Tarkett Group)

Round-Table Discussions

Transform & Technology

  1. Transformational and Change Management - How It Should Look Like

    Ali Sungur (Schréder)
  2. A Guide on How to Get Your Senior Leadership to Engage in Strategic Mindset, Planning and Execution

    Finn Tram (Terumo Europe)
  3. Becoming Data Driven by Building a World-Class Data Platform

    SHUANG WU (Mesta)
  4. People at the Core of Industry 4.0 Transformation for Bigger Impact

    Sandra Bianchi (Tarkett Group)

Round-Table Discussions

Digital Customer & Employee Experience

  1. How to Disrupt the Customer Journey in the Telco Market Through Digital Self-Service

    Gerald Demortier (BASE (part of Telenet Group))
  2. Accelerating the Pace of Change

    Sara Chirvasuta (British Council)
  3. From "Push to Pull" - Leveraging Digital, AI and Agility to Engage Health Care Professionals More Effectively Across the Customer Lifecycle

    Christian Wöckel (Sanofi)
  4. Women Are Digital Transformation

    Joanna Pamphilis (UniCredit)

Round-Table Discussions

Digital Customer & Employee Experience

  1. How to Disrupt the Customer Journey in the Telco Market Through Digital Self-Service

    Gerald Demortier (BASE (part of Telenet Group))
  2. Accelerating the Pace of Change

    Sara Chirvasuta (British Council)
  3. From "Push to Pull" - Leveraging Digital, AI and Agility to Engage Health Care Professionals More Effectively Across the Customer Lifecycle

    Christian Wöckel (Sanofi)
  4. Women Are Digital Transformation

    Joanna Pamphilis (UniCredit)

13:00

Lunch with Networking

14:30

Towards the Next Generation of Customer Engagement

Aymen Ismail

Head of Customer Engagement Solutions
smart Europe
Germany

15:00

Same same ... But Different! Best Practices and Some Unconventional Ideas From an Agile Digital Tribe in Hybrid Mode

Melanie Spors

Product Area Lead Web
ING Deutschland
Germany

15:30

Round-Table Discussions

  1. Same same ... But Different! Best Practices and Some Unconventional Ideas From an Agile Digital Tribe in Hybrid Mode

    Melanie Spors (ING Deutschland)
  2. Towards the Next Generation of Customer Engagement

    Aymen Ismail (smart Europe)

Round-Table Discussions

  1. Same same ... But Different! Best Practices and Some Unconventional Ideas From an Agile Digital Tribe in Hybrid Mode

    Melanie Spors (ING Deutschland)
  2. Towards the Next Generation of Customer Engagement

    Aymen Ismail (smart Europe)

16:45

End of the Conference with Summary of all Tracks

Book Your Tickets

Tickets

Conference Pass

Vendors and consultants must book the Vendor Conference Pass to attend the conference.

€999,00 Book Now

Vendor Conference Pass

View pass description

€1.999,00 Book Now

  • Full access to the event (Tracks, Networking, Roundtable Discussions, including lunch and evening reception)
  • Online access to the exclusive conference community on worldclassbusinessleaders.com for 12 months, where you will find the video archive of the conference
  • Full online access to the exclusive conference community on worldclassbusinessleaders.com with live streaming, PDF and Video access
  • "Book Conference Pass" to access the registration form. Sales are non-refundable. In the case you cannot attend, you receive a voucher for a third party or a future event.

World Class Unlimited Online Pass

World Class Unlimited Annual Subscription

€299,99 Book Now

World Class Unlimited Monthly Subscription

€29,99 Book Now

  • Access the presentations from this conference online as well as hundreds of other case study videos from global business leaders.
  • The videos are full-length and include the PDFs of the presentation.
  • More videos are added each month with new World Class Business Leaders business transformation conferences bringing best practices to you from around the world.
  • Don't lose this opportunity to stay on top of what business leaders currently do and plan for the future to gain a competitive edge.
  • 12 months of World Class Unlimited are included in any of the Conference Passes.

Become a Speaker or Sponsor

Speaker Application

We are looking for the best practices that shape tomorrow's world. If you would like to contribute to this event as speaker, please fill out the speaker application form here.

Speaker Application

Register as a Speaker

If you have already been in contact with the event organization team and are confirming the details of your presentation, please access the speaker questionnaire here.

Register as a Speaker

Become a Business Partner

Do you provide a solution or service that is relevant for the attending decision-makers and want to share your expertise with them to generate leads? Inquire here about your options.

Become a Business Partner

Location

Supported by Partners such as

Contributors

Think Tank

As a registered attendee, visit the event’s online think tank where you can see your fellow attendees’ profiles and priorities to get in touch, arrange meetings and collaborate with your best networking opportunities. Also, your conference documentation awaits you in this World Class Business Leaders think tank.

Visit the Think Tank  How to Use the Think Tank? 

Downloads

Are you looking to make the most of your experience at the upcoming event? Take advantage of our exclusive event material!

Download our networking strategies guide, our confirmed speaker's list and much more.

Plus, gain access to exclusive content before and after the event.

Don't miss this opportunity to maximize your return on investment in the event and make the most of your experience! Download additional materials about the conference. You will find flyers, logos, banners, signature templates, and press releases.

Download Conference Materials