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Riccardo Ottolenghi

About

EMEA Industry Transformation Senior Director for Telecommunications & Media at Oracle

Information Technology and Services

-, Germany

Interests
  • Common
  • Vendor

My Knowledge Level
Customer Experience Management Customer Retention und Churn Prevention Customer Service Strategies Partner Management Marketing Performance Management
My Personal Interests
Customer Value Strategic Marketing Planning Tracking Marketing Costs Call Center Management Closed Loop Marketing
My Job Priorities
Customer Loyalty Customer Retention und Churn Prevention Net Promoter Score Computer Aided Selling (CAS) Customer Scoring
 

Contact Information

There is no public contact information for this user.

Elevator Pitch

My expertise is in Customer Experience Management, Customer Retention und Churn Prevention, Customer Service Strategies and I am most involved in Customer Retention und Churn Prevention, Customer Value, and Net Promoter Score.

Positions

Oracle

EMEA Industry Transformation Senior Director for Telecommunications & Media

Oracle

EMEA Industry Transformation Senior Director for Telecommunications & Media